Account Specialist - Rock Connections
- Full-time
Company Description
Who We Are
There is an excitement that is contagious. Walking onto the floor of Rock Connections is like walking onto the floor of the “Price is Right.” Lots of cheering, music, and team leaders announcing, “YOU MET YOUR GOAL!” Most companies foster a work environment that calls for silent celebrations. Not here. It’s what makes Rock Connections different. But why do we do this? Accountability, Culture, Execution, and Success. We are a proud member of the Quicken Loans family, and that means that you would be a part of the amazing culture that has been at the top of Fortune’s Best Places to Work for over a decade!
Job Description
Every day our Account Specialists
Contact and transfer clients to other parties and persuade them on products, goods and services. This position requires someone who is production driven. The Account Specialist’s duties include transfers, lead generation through cold calling and appointment setting.
Responsibilities
• Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties
• Use the internal proprietary software and technology of Rock Connections
• Participate in regular training on products and clients of Rock Connections
• Filter leads on behalf of Rock Connections clients
Qualifications
Requirements
•Excellent interpersonal, written and verbal communication skills
•Strong sense of urgency
•Passion to provide exceptional client service
•Computer and software literate with ability to learn new systems quickly and adapt to new technology
•Comfortable with receiving feedback and coaching
Additional Information
What You'll Get
• Paid training • Strong growth and leadership opportunities • Hourly plus uncapped commissions • 40 hour work week with overtime availabilities
Why We're Different
Are you looking for just another job or a professional career with unlimited earning potential, growth opportunities and great benefits? Corporate politics not your strong suit? The anti-corporate culture of Rock Connections gives our team members the initiative to build solutions together and grow both personally and professionally. If you’re interested in working in a place with a philosophy that’s truly different, apply today.