Director, Athletic Academic Success

  • Full-time

Job Description

Summary: The Director of Athletic Academic Success oversees academic support services for all student-athletes while complying with NCAA and Division 1 requirements. This full-time, benefits-eligible position is housed within the Center for Student Success and reports to the Associate Dean for Student Success. The Director of Athletic Academic Success serves as the liaison between academic support and Athletics. This position supervises professional staff responsible for the academic success of student-athletes and development of programming to support their academic success. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and therefore is not eligible to earn overtime pay or compensatory time off for additional hours worked.

Essential Duties and Responsibilities include:  
•    Supervises professional staff in the Center for Student Success who work directly with student-athletes. 
•    Maintains a collaborative relationship with athletic directors, compliance personnel, academic deans, department chairs, and faculty to support student-athletes. 
•    Coordinates with Athletics to provide academic support for student-athletes. 
•    Maintains a schedule of all athletic events including practices and identifies potential course conflicts. 
•    Provides outreach to student-athletes referred to the Student Support Team.
•    Provides outreach to high-risk student-athletes to create support mechanisms and programs.
•    Meets with students who are thinking about leaving Queens and tracks retention of student-athletes.
•    Remains knowledgeable and ensures compliance with NCAA regulations.
•    Monitors trends and is actively informed of high-impact and best practices related to student athlete retention and success.
•    Collaborates with colleagues in the Center for Student Success and other campus partners to support the academic success for student-athletes. 

Secondary Duties and Responsibilities: Other duties and special projects may be assigned to meet department and/or university goals.

Qualifications

Required Experience, Knowledge, and Skills 
•    Master's degree in higher education, college student personnel, sports management or a related field or equivalent combination of education and experience. 
•    Strong knowledge base of theory and best practices related to NCAA student-athletes and academic success. 
•    Demonstrated experience in academic support services within intercollegiate athletics preferably at a Division 1 institution. 
•    Experience working with academic administrators and athletic directors preferred. 
•    Experience working with student-athletes and diverse undergraduate student populations. 
•    Proficiency with web-based applications; Microsoft Office (particularly spreadsheet, database, and word processing); and student information systems with a strong orientation to detail. 
•    Strong interpersonal skills, including the ability to establish rapport with a wide range of students, faculty, and staff.
•    Demonstrated organizational and planning skills, including proven expertise in follow-up and follow-through to completion within established time frames.
•    A high level of personal integrity and professionalism.
•    Demonstrated commitment to inclusive and equitable organizational environments.  
•    Strong work ethic and initiative.
•    Ability to problem solve and research issues as needed.
•    Ability to quickly learn and assimilate new systems and information.
•    Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:
1.    A cover letter addressing the position qualifications and experience
2.    Current résumé or CV
3.    Salary requirements
4.    Contact information for three professional references.

Applications received by June 24, 2022, will receive first consideration. Queens will continue to accept applications until the position is filled.

Additional Information

About Queens University of Charlotte

Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger. Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Benefits 

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance. 

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Director of Human Resources at 704.337.2222.

Physical Requirements (with or without reasonable accommodation) require ability to

•    Remain in a stationary position, most of the time.
•    Exchange accurate information with students, faculty and staff, frequently.
•    Read reports, create presentations, use a computer system, most of the time 
•    Communicate with students, faculty and staff, most of the time. 
•    Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time. 
•    Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly. 
•    Exert moderate force to move objects, occasionally. 
•    Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions 

•    Must be able to work in office environment while having contact with students, faculty staff, parents, vendors on any given day.  
•    Work has deadlines, multiple interruptions, high volume and can be stressful. 

Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this job description is subject to change at any time