Assistant Director of Residence Life & Housing

  • Full-time

Job Description

Summary:  Under supervision of the director of Residence Life & Housing, the assistant director of Residence Life & Housing is charged with creating and maintaining an engaging, fun, safe resident community that contributes to student growth and development. This full time, 12-month live-in position includes a University meal plan, furnished apartment with utilities, competitive salary, and benefits. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and therefore is not eligible to earn overtime pay or compensatory time off for additional hours worked.

Essential Duties and Responsibilities include the following:  
•    Direct oversight of one of the following functional areas (these may change throughout time within the position): 
     o    Residence education
     o    Student staff selection and training
     o    Student staff education & development
     o    Living and Learning Communities
•    Direct supervision of 8 to 12 Resident Assistants within the residential communities encompassing approximately 975 residents. 
•    Adjudicates student judicial cases that originate in the residence halls in accordance with Queens Honor Code. 
•    Creates an environment in campus housing which contributes to the total learning and development of students. 
•    Assists and supports Resident Assistants in creating a community atmosphere in campus housing. 
•    Serves on weekly on-call rotation with other professional staff members, to respond to after-hours calls and emergency situations. 
•    Oversight of departmental safety operations (health and safety inspections, fire drills, etc.)
•    Oversees all summer housing processes, assignments, and RA selection and training for summer.  
•    Maintains a strong presence in campus housing by interacting and building strong, positive relationships with residents, custodial supervisors, custodial staff, and student staff. 
•    Mediates roommate conflicts and makes appropriate assignment recommendations. 
•    This position is considered a responsible employee for purposes of the university’s Sexual Misconduct Policy. As such, this position is required to report any incident of sexual misconduct or interpersonal violence to the university’s Title IX Coordinator when made aware of such. 

Non-Essential Duties
•    Special projects and other duties may be assigned to achieve department and/or university goals.
 

Qualifications

Educational Expectations
•    Required - Bachelor’s Degree and experience in residence life and housing or equivalent combination of education and experience.
•    Preferred - A Master’s degree in Higher Education Administration, Student Personnel, Counseling or related field and full time or graduate residence life experience.  

Experience, Knowledge and Skills Required
•    Dedication to creating and contributing to a high-functioning team that consistently achieves desired outcomes.
•    Experience working with campus housing processes including housing assignments, living/learning programs, and resident assistant education experience preferred.  
•    An exhibited commitment to student development and academic collaboration.  
•    Management background with student staff supervisory experience preferred.
•    Exhibits a strong ability to balance the competing priorities of customer service and student development.
•    Ability to effectively interact with a diverse population and maintain a positive attitude in time of crisis.
•    Exceptionally strong communication skills (verbal, written, interpersonal, presentation) and ability to quickly establish and maintain strong rapport with a diverse student body as well as throughout the university and external community.
•    Demonstrated commitment to student learning and development and experience developing and implementing innovative programming in support of same.
•    Strong leadership skills and proven track record of modeling positive behavior at all times.
•    Ability to maintain confidential information in a professional manner.
•    Demonstrated organization and planning skills; strong follow-up and follow-through skills to ensure completion of goals and objectives.
•    Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.
•    Flexibility to regularly work evenings and weekends to achieve objectives of the position.

Physical Requirements (with or without reasonable accommodation)
•    Eye-Hand Coordination: Requires hand-eye coordination and manual dexterity sufficient to operate a computer keyboard, copier, calculator and other office equipment.
•    Talking:  Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
•    Repetitive Motion:  Movements frequently and regularly required using the wrists, hands, and/or fingers.
•    Average Hearing:   Able to hear average or normal conversations and receive ordinary information.
•    Average Visual Abilities:  Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
•    Physical Strength:  Will regularly be required to sit, use hands to finger, handle or feel objects, tools and controls reach with hands and arms.  Must be able to stand, walk, stoop, kneel, or crouch.  Must regularly lift and/or move up to 20 pounds, and occasionally lift and/or move up to 30 pounds.  
•    Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75‐100% of the time.

Work Conditions
•    Work in office environment, involving contact with students, faculty, staff, parents, service providers and vendors
•    Work has deadlines, multiple interruptions, high volume and may be stressful at times
•    This position requires on-campus residence (furnished apartment with utilities and a University meal plan included)
•    Work requires evening and weekend hours

Additional Information

Queens is a private, co‐ed, Presbyterian‐affiliated University with 2,500 undergraduate and graduate students. It operates the College of Arts and Sciences, the McColl School of Business, the Wayland H. Cato Jr. School of Education, the James L. Knight School of Communication, and the Andrew Blair College of Health, and the Presbyterian School of Nursing.

Queens offers medical, dental and vision insurance, domestic partner benefits, defined contribution retirement plan and supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long‐term disability leave, paid Parental Leave and FMLA leave upon eligibility, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free fitness center access.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs.

 

If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.