Summary: The Media Specialist is a part-time (on call) position responsible for coordinating the use of media equipment for faculty, staff and rental services for Queens University of Charlotte. This position is not exempt from provisions of the Fair Labor Standards Act (FLSA) and therefore is eligible to earn overtime pay or compensatory time off for additional hours worked.

Essential Duties and Responsibilities include the following:  
•    Set up audio visual equipment on campus for both internal and external clients.
•    Operate sound and lighting equipment in Dana Auditorium, Belk Chapel, Sykes building and other specified locations
•    Provide technology assistance to internal and external clients for a variety of events from performing arts to weddings.
•    Perform routine maintenance on media, and coordinate off-campus repairs as directed
•    Assist faculty with the use of classroom media equipment, including set-up and just-in-time technical assistance
•    Proactively communicate problems and opportunities to manager and actively participate in identifying and implementing creative solutions
•    Must be flexible in schedule to cover evening and weekend hours as needed

Non-Essential Duties
•    Special projects and other duties may be assigned as needed

Experience, Knowledge and Skills Required
•    2 or more years experience in similar capacity, coordinating use of moderately sophisticated audio/visual equipment; higher education experience a plus
•    Strong interpersonal and verbal communication skills, including ability to convey technical information in an easy-to-understand manner
•    Experience setting up and using theatrical sound and lighting equipment
•    Microcomputer applications and video photography experience preferred
•    Preference given to those proficient on both Windows and Mac OSX
•    Demonstrated ability to thrive in a fast-paced office, ensuring timeframes and responsibilities are met
•    Computer proficiency, particularly in MS Outlook, Word and PowerPoint; ability to quickly learn and assimilate use of new equipment 
•    Strong follow-up and follow-through skills with proven ability to deliver projects on time and to the customer’s specifications
•    High level of initiative and the ability work independently.  Ideal candidates will demonstrate history of taking ownership to deliver excellent results.
•    Exceptional customer service and ability to remain calm in stressful situations.
•    Must be able to work a flexible schedule when needed, including evening and weekend hours to meet demands of the position
•    Must be able to physically lift equipment up to 40 pounds
•    Bachelor’s degree, or equivalent combination of education and experience

Physical Requirements (with or without reasonable accommodation)
•    Eye-Hand Coordination: Requires hand-eye coordination and manual dexterity sufficient to operate a computer keyboard, copier, calculator and other office equipment.
•    Talking:  Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
•    Repetitive Motion:  Movements frequently and regularly required using the wrists, hands, and/or fingers.
•    Hearing:   Able to hear average or normal conversations and receive ordinary information.
•    Visual Abilities:  Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
•    Physical Strength:  Will regularly be required to sit, use hands to finger, handle or feel objects, tools and controls reach with hands and arms.  Must be able to stand, walk, stoop, kneel, or crouch.  Must regularly lift and/or move up to 40 pounds, and occasionally lift and/or move up to 60 pounds.
•    Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75‐100% of the time.

Work Conditions
•    Work in office environment and out-of-doors on occasion, involving contact with faculty, staff, students, parents, service providers and vendors.
•    Work has deadlines, multiple interruptions, high volume and may be stressful at times.
 

Queens is a private, co‐ed, Presbyterian‐affiliated University with 2,500 undergraduate and graduate students. It operates the College of Arts and Sciences, the McColl School of Business, the Wayland H. Cato Jr. School of Education, the James L. Knight School of Communication, and the Andrew Blair College of Health, and the Presbyterian School of Nursing.

Queens offers medical, dental and vision insurance, domestic partner benefits, defined contribution retirement plan and supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long‐term disability leave, paid Parental Leave and FMLA leave upon eligibility, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free fitness center access.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs.

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