Summary: The Counselor provides assessment, treatment, consultation and referral services regarding psychological, emotional and behavioral concerns of students. In addition, the Counselor serves as an advocate for diversity and cross-cultural understanding to create a welcoming campus to all students and serves as a mental health resource for the campus community.

Essential Duties and Responsibilities include the following: 
The counselor provides assessment, treatment, consultation and referral services regarding psychological, emotional and behavioral concerns of students
•    Provide direct services to students of the University including face-to-face counseling and evaluation, outreach, and crisis response (during normal business hours)
•    Assess students referred by other entities on campus (faculty, student life, dean’s office) for behavioral or emotional concerns
•    Provide mental health and wellness consultation, information and education to students, faculty, staff and other university entities, as well as to the community
•    Refer students in need of specialized treatment to appropriate resources; e.g. psychiatric evaluation and treatment, psychological evaluation for specific disorders including attention deficit or learning disability, substance abuse or dependency, depression
•    Provide case management for counseling clients
•    Provide culturally appropriate services that meet the needs of a diverse student population
•    Participate as a member of the Health and Wellness team

Consistently serve as an advocate for diversity and cross-cultural understanding to create a welcoming campus to all students

Serve as a resource for the campus community
•    Available to consult with administrators, faculty, staff
•    Promote the health and wellness of individuals, and contribute where appropriate to facilitating health and wellness of the University community
•    Provide programming in the form of psychoeducational groups, contained classroom presentations, and training of resident advisors which can fluctuate throughout each semester
•    Develop, implement and evaluate programs both independently and collaboratively concerning mental health and wellness
•    Consistently serve as an advocate for diversity and cross-cultural understanding to create a welcoming campus to all students
•    Participate in student life programs to increase student success and retention
•    Promote and develop outreach such as suicide prevention, workshops, training and presentations on mental health issues
•    Advocate for students needing referrals or specialized services 

Non-essential Duties and Responsibilities
•    Other duties and special projects may be assigned to meet department and university needs 
•    Assist students and other guests who visit the office
•    Serve on committees and task forces with faculty, staff, and students
 

Experience, Knowledge and Skills Required
Education, Licensure, and Experience
•    Master’s Degree in Mental Health Counseling required
•    Licensed Professional Counselor Associate (LPCA) in North Carolina required, fully licensed (LPC) preferred
•    Two years of related experience, which must include experience as a licensed clinician providing mental health treatment in a college or university counseling center
•    Experience providing care and guidance to emerging adults
•    Demonstrated knowledge of student development theory in a mental health context; current psychological/counseling practices and methods; effective strategies for responding to crisis situations and effective mental health promotion strategies

•    Effectiveness and experience in working in interdisciplinary clinical and educational settings
•    Knowledge of campus-based mental health systems and understanding of how those systems fit within the larger context of a university
•    Possess knowledge of applicable laws, ethical standards, and able to give direction effectively
•    Expertise and effectiveness in short-term therapy, crisis intervention, and diagnostic issues common in a college environment
•    Professionalism including punctuality, organization, timely and accurate documentation, and effective and professional verbal and written communication skills
•    Models professional excellence and inspires confidence in others via interpersonal manner and expertise
•    Ability to establish working relationships, professional rapport, and effectively accomplish work within a university setting that includes a wide array of individuals, groups, policies, and processes
•    Ability to work collaboratively and effectively with individuals and organizations within and outside the university 
•    Public speaking expertise and large group facilitation skills

Physical Requirements (with or without reasonable accommodation)
•    Visual Abilities: Read reports, create presentations and use a computer system – 75‐100% of the time
•    Hearing: Hear well enough to communicate with co‐workers, vendors and students – 75‐100% of the time.
•    Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems – 75‐100% of the time.
•    Mobility: Open files and operate office machines; move between departments and attend meetings across campus – 75‐100% of the time.
•    Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly – 75‐100% of the time.
•    Lifting, Pulling, Pushing: Exert up to 25 pounds for force occasionally, and/or up to 15 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects – 50‐74% of the time.
•    Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75‐100% of the time.

Work Conditions
•    Work in office environment, involving contact with faculty, staff, students, parents, service providers and vendors
•    Hours of employment; may require working flexible hours, including evenings and weekends
•    This position may experience work-related stress from situations that arise through the course of counseling, such as those involving challenging issues or are urgent, time-sensitive, or multiple matters

Queens is a private, co‐ed, Presbyterian‐affiliated University with 2,500 undergraduate and graduate students. It operates the College of Arts and Sciences, the McColl School of Business, the Wayland H. Cato Jr. School of Education, the James L. Knight School of Communication, and the Andrew Blair College of Health, and the Presbyterian School of Nursing.

Queens offers medical, dental and vision insurance, domestic partner benefits, defined contribution retirement plan and supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long‐term disability leave, paid Parental Leave and FMLA leave upon eligibility, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free fitness center access.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs.

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