Summary: Are you a project manager just as comfortable operating as a Business Analyst? Is building relationships as important as getting the job done? Do you want to work as a vital part of a growing, encouraging, and flexible environment?

Business Transformation Managers operate primarily as project managers and lead business process improvement. They help define processes and enable others to execute them. If this sounds like you, keep reading. 

Essential Duties and Responsibilities
•    Build and maintain working relationships with senior management, team members, vendors, and other departments involved in the projects
•    Review, analyze, and evaluate business processes, systems and user needs. Translate business needs into actionable requirements
•    Deliver solutions that accomplishes the business objectives with on-time delivery, budget adherence, and exceptional quality
•    Document requirements, define scope and objectives, and formulate systems to optimize overall business strategies
•    Develop and manage RFP and Vendor Selection process for software purchases. Support procurement processing of Statements of Work & Purchase Orders. Process all contract-related artifacts and invoices
•    Allocate and direct staff to accomplish project tasks ensuring effective utilization
•    Manage financials closely to achieve the planned project budget. Monitor & updates monthly actuals & future forecasts; develop new/revised estimates as applicable
•    Define and execute communication cadence to keep both IT and business stakeholders fully informed
•    Identify and manage project risks/issues to closure and provide proper visibility to senior management

Experience, Knowledge and Skills Required 
•    Predisposition to taking proactive, comprehensive ownership of relationships, tasks, and technical issues
•    Impeccable judgement on prioritization and making connections across an enterprise landscape
•    Excellent written and verbal communication skills
•    Bachelor’s Degree and 7+ years leading full SDLC projects, from inception to post-delivery support, with Enterprise Application management, particularly ERP, CRM, HRIS, etc.
•    7+ years Client (internal or external) and Vendor Management experience
•    Familiar with relational database concepts, client-server, and technology concepts
•    PMP or ability to obtain certification within a year of starting, strongly preferred
•    Higher Education/Academic systems experience highly desirable
•    Ability to work well with deadlines, multiple interruptions and under occasional stress at times

Physical Requirements (with or without reasonable accommodation)
•    Visual Abilities: Read reports, create presentations and use a computer system – 75‐100% of the time
•    Hearing: Hear well enough to communicate with co‐workers, vendors and students – 75‐100% of the time.
•    Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems – 75‐100% of the time.
•    Mobility: Open files and operate office machines; move between departments and attend meetings across campus – 75‐100% of the time.
•    Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly – 75‐100% of the time.
•    Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects – 50‐74% of the time.
•    Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75‐100% of the time.

Work Conditions
•    Work in office environment, involving contact with faculty, staff, students, service providers and vendors.
•    Work has deadlines, multiple interruptions, high volume and may be stressful at times.

Queens is a private, co‐ed, Presbyterian‐affiliated University with 2,500 undergraduate and graduate students. It operates the College of Arts and Sciences, the McColl School of Business, the Wayland H. Cato Jr. School of Education, the James L. Knight School of Communication, and the Andrew Blair College of Health, and the Presbyterian School of Nursing.

Queens offers medical, dental and vision insurance, domestic partner benefits, defined contribution retirement plan and supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long‐term disability leave, paid Parental Leave and FMLA leave upon eligibility, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free fitness center access.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs.

If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.