SUMMARY: This position is responsible for providing administrative support within the office of Advancement. This is a full-time, reporting to Associate Vice President for Advancement/Director of Development.
This position is not exempt from provisions of the Fair Labor Standards Act (FLSA) and is eligible to earn overtime pay for hours worked above 40 in a single work week.

Essential Duties and Responsibilities
• Manage office and provide high quality, timely administrative support for the AVP/Director of Development, Director of Donor Relations, and the Office of Annual Giving and Alumni Relations.
• Greet visitors at the front door of Burwell Hall and answer university phone line, providing exceptional customer service to every guest.
• Ensure that McInnes Parlors and the first-floor kitchen in Burwell Hall are presentable and well-kept at all times.
• Make nametags for all events and support the Director of Donor Relations with all event preparation.
• Support the logistics of board meetings for the Alumni Association Board, Parents’ Council, Planned Giving Advisory Council and the Board of Visitors.
• Print and route acknowledgement and pledge reminder letters to appropriate individuals.
• Assist with mail merge and preparation of key mailings, including appeal letters, advisory board meetings, endowed scholarship and fund reports, and invitations for high-level events.
• Prepare AVP/Director of Development for all Presidential meetings with necessary materials.
• Stock and distribute office supplies for team.
• Distribute budgets on a monthly basis to budget managers.
• Process all purchase orders, credit card statements and budget transfers.
• Assist with staff related work requests, such as travel and reimbursements.
• Ensure discretion of highly confidential information.
• Greet visitors, answer phones, sort mail and autonomously respond to routine inquiries and correspondence.

Nonessential Duties:
• Other duties as necessary to meet Advancement and University needs.

Experience, Knowledge & Skills Required
• Proven attention to detail, accuracy and timeliness.
• Mastery of the Microsoft Office suite (Word, Outlook, PowerPoint, Excel) and some experience with Raiser’s Edge software.
• At least five (5) years administrative support experience.
• General-to-advanced computer skills and ability to quickly learn and utilize new software programs.
• Excellent interpersonal and customer service skills and experience interacting with multiple constituencies (faculty, staff, students, public).
• Strong written and verbal communication skills.
• Excellent organization and follow-up skills.
• Ability to multitask in a fast-paced environment, appropriately prioritize projects, and meet given deadlines.
• Ability to work independently and as a member of a team.
• Ability to safeguard sensitive and confidential information.
• Budget management experience preferred.
• Bachelor's degree or the equivalent in experience and education.

Physical Requirements (with or without reasonable accommodation)
• Visual Abilities: Read reports, create presentations and use a computer system.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems.
• Mobility: Open files and operate office machines; move between departments and attend meetings across campus.
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
• Lifting, Pulling, Pushing: Exert up to 50 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Conditions
• Work in office environment, involving contact with faculty, staff, students, parents, service providers and vendors.
• Work has deadlines, multiple interruptions, and high volume and may be stressful at times.
• Periodic expectation to work after hours; mostly related to high volume events.

The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

About Queens
Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Myers Park in Charlotte, NC, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,200 undergraduate and graduate students in programs offered six colleges/schools. Additional information about may be found at http://www.queens.edu.

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. 

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), gender orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources at 704.337.2297.