Systems & Electronic Resources Librarian

  • Full-time

Job Description

SUMMARY: The Systems & Electronic Resources Librarian (SERL) monitors and supports all library systems operations, including the Integrated Library System and other electronic systems and products. In addition, the SERL provides leadership in acquisition and management of licensed and subscribed content for discovery and access. Reporting to the Dean of the Library, the incumbent will successfully manage operations for acquiring, licensing and accessing all electronic resources including trials for prospective purchases. The SERL oversees development of digital assets for the university including archives. The SERL designs and teaches targeted information literacy at the undergraduate and graduate levels, and works a regular shift at the patron services desk.

Essential Duties and Responsibilities
• Support all patron and library staff work stations for Library Operating System - Koha. Assist in fielding trouble requests and provide resolutions for students and faculty using Everett Library workstations. Assist with resolving issues for remote users of library systems.
• Manage technology interface for library catalog, integration of E Book holdings into library catalog. Maintain on-going serial entry into library catalog. Generate statistical data on library database usage to anticipate student and faculty needs. Maintain relationships with vendors for database trials and e-book collections to improve access to electronic content.
• Manage digital archive presence for library archival holdings. Provide original cataloging for MARC records that describe and provide access to items held in the archive. Build digital archive using CONTENTdm, using tools and protocols necessary for the service. Create finding aids in CONTENTdm site for access and item views.
• Provide support for students in makerspaces to learn a range of image, sound, and video skills as they accomplish assigned projects. Support instruction for sound lab, to include editing of video, creation of sound recordings and podcasts, and maintenance equipment.
• Perform other duties as assigned, including collection management and liaison activities as needed. Works a regular shift at the patron services desk. Maintains understanding and current knowledge developments in the field of librarianship. Serves on institutional and regional committees, and in other capacities. On an annual basis, takes part in professional development activities.

Qualifications

Experience, Knowledge and Skills Required
• ALA-accredited Master of Library and Information Science degree, or equivalent.
• Experience working in an academic library.
• Knowledge of an integrated library systems database management, content management systems (Springshare products), common operating systems and multimedia training tools.
• Knowledge of acquisitions processes related to electronic resources, and familiarity with selection, budgeting, vendors and content providers.
• Experience or coursework in licensing and managing access to electronic resources.
• Experience with and knowledge of managing of usage statistics and library assessment.
• Ability to communicate effectively both orally and in writing with diverse constituents.
• Exceptional follow-up and follow-through skills as well as ability to plan, organize and control large and small projects through to completion within established timeframes.
• Excellent computer proficiency required, including Microsoft Office products.
• Attention to detail, able to adhere to a set schedule and work independently, enthusiasm for electronic-based learning.
• Excellent problem solving, critical thinking and analytical skills, and the ability to quickly learn and apply new information.
• Friendly, out-going, and comfortable working in a team environment.

Additional Information

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental & vision insurance, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission & tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

About Queens

Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Myers Park in Charlotte, NC, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,200 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing and Hayworth School of Graduate and Continuing Studies. Additional information about may be found at http://www.queens.edu.

Physical Requirements (with or without reasonable accommodation)
• Visual: Ability to read reports, create presentations, and effectively use a variety of computer systems and programs.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling: Write, type, and use the telephone, copiers, and computer systems.
• Mobility: Fine and gross motor abilities sufficient to manage use of the computer, operate office machines; move between departments and attend meetings across campus.
• Talking: Frequently convey detailed or important instructions and ideas in a concise and accurate manner.
• Lifting, Pulling, Pushing: Exert up to 30 pounds of force.
• Work requires potentially extended periods of walking, standing, and sitting.

Work Conditions
• Work in office, online, and classroom environments, involving contact with students, faculty, staff, administrators, and vendors.
• Work has deadlines, multiple interruptions, and high volume and may be stressful at times.

Disclaimer: The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of the position. 

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources at 704.337.2297.