Summary: The System and Compliance Specialist is a full time position primarily responsible for systems and compliance integrity as it relates to the processing and disbursing of institutional, state and federal financial aid.

 Essential Functions:

• Responsible for Powerfaids setup and maintenance including data validation and table structure
• Design and maintain Powerfaids reports, provide data for team, institutional, state, federal and foundation needs
• Oversee flow of information from auxiliary systems to and from Powerfaids
• Ensure efficient and correct data transfer to support packaging goals and deadlines
• Setup and maintain documentation for funds in Powerfaids
• Responsible for timely and accurate return of Title IV funds
• Responsible for reconciling funds between Powerfaids, Jenzabar, state and federal databases within established deadlines
• Support disbursement of student loan funding, grants, aid and related processes
• Support charging and billing functions
• Create process and policy documentation
• Provide superior customer service to students and their families, co-workers, and other constituents
• Maintain knowledge of federal regulations, state law and university policies in awarding financial assistance to ensure compliance and audit requirements

Experience, Knowledge and Skills Required
• Minimum three years of financial aid or related experience required
• Proven ability to maintain the utmost confidentiality
• Demonstrated ability to work in a fast-paced office, ensuring timeframes and responsibilities are met
• Exceptional follow-up and follow-through skills as well as ability to plan, organize and control large and small projects through to completion
• Excellent computer proficiency required, with experience in ERP systems and database support, strong proficiency in MS Outlook, Word, Excel, SharePoint and PowerPoint; ability to quickly learn and assimilate new systems and information. Experience with Jenzabar, Powerfaids, federal and NC state web based aid systems preferred
• Possess a logical and questioning mindset, ability to analytically solve simple and complex problems
• Ability to manage work projects from start to finish
• Ability to work with minimum supervision, as well as to accept directions on given assignments
• Bachelor’s degree required (major Accounting, Business or IT preferred) or equivalent combination of education and experience

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental & vision insurance, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission & tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

About Queens

Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Myers Park in Charlotte, NC, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,200 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing and Hayworth School of Graduate and Continuing Studies. Additional information about may be found at http://www.queens.edu.

Physical Requirements (with or without reasonable accommodation)
• Visual: Ability to read reports, create presentations, and effectively use a variety of computer systems and programs.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling: Write, type, and use the telephone, copiers, and computer systems.
• Mobility: Fine and gross motor abilities sufficient to manage use of the computer, operate office machines; move between departments and attend meetings across campus.
• Talking: Frequently convey detailed or important instructions and ideas in a concise and accurate manner.
• Lifting, Pulling, Pushing: Exert up to 30 pounds of force.
• Work requires potentially extended periods of walking, standing, and sitting.

Work Conditions
• Work in office, online, and classroom environments, involving contact with students, faculty, staff, administrators, and vendors.
• Work has deadlines, multiple interruptions, and high volume and may be stressful at times.

Disclaimer: The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of the position. 

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources at 704.337.2297.