Business Transformation Manager (Sr. Project Manager)

  • Full-time

Job Description

Summary: Are you a project manager just as comfortable operating as a Business Analyst? Is building relationships as important as getting the job done? Do you want to work as a vital part of a growing, encouraging, and flexible environment?

Business Transformation Managers operate primarily as PM’s and leads business process improvement. They help define processes and enable others to execute them. If this sounds like you, keep reading.

Essential Duties and Responsibilities
• Build and maintain working relationships with senior management, team members, vendors, and other departments involved in the projects
• Review, analyze, and evaluate business processes, systems and user needs. Translate business needs into actionable requirements
• Deliver solutions that accomplishes the business objectives with on-time delivery, budget adherence, and exceptional quality
• Document requirements, define scope and objectives, and formulate systems to optimize overall business strategies
• Develop and manage RFP and Vendor Selection process for software purchases. Support procurement processing of Statements of Work & Purchase Orders. Process all contract-related artifacts and invoices
• Allocate and direct staff to accomplish project tasks ensuring effective utilization
• Manage financials closely to achieve the planned project budget. Monitor & updates monthly actuals & future forecasts; develop new/revised estimates as applicable
• Define and execute communication cadence to keep both IT and business stakeholders fully informed
• Identify and manage project risks/issues to closure and provide proper visibility to senior management

Qualifications

Experience, Knowledge and Skills Required
• Predisposition to taking proactive, comprehensive ownership of relationships, tasks, and technical issues
• Impeccable judgement on prioritization and making connections across an enterprise landscape
• Excellent written and verbal communication skills
• Bachelor’s Degree and 7+ years leading full SDLC projects, from inception to post-delivery support, with Enterprise Application management, particularly ERP, CRM, HRIS, etc.
• 7+ years Client (internal or external) and Vendor Management experience
• Familiar with relational database concepts, client-server, and technology concepts
• PMP or ability to obtain certification within a year of starting, strongly preferred
• Higher Education/Academic systems experience highly desirable
• Ability to work well with deadlines, multiple interruptions and under occasional stress at times

Additional Information

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental & vision insurance, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission & tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

About Queens

Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Myers Park in Charlotte, NC, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,200 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing and Hayworth School of Graduate and Continuing Studies. Additional information about may be found at http://www.queens.edu.

Physical Requirements (with or without reasonable accommodation)
• Visual: Ability to read reports, create presentations, and effectively use a variety of computer systems and programs.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling: Write, type, and use the telephone, copiers, and computer systems.
• Mobility: Fine and gross motor abilities sufficient to manage use of the computer, operate office machines; move between departments and attend meetings across campus.
• Talking: Frequently convey detailed or important instructions and ideas in a concise and accurate manner.
• Lifting, Pulling, Pushing: Exert up to 30 pounds of force.
• Work requires potentially extended periods of walking, standing, and sitting.

Work Conditions
• Work in office, online, and classroom environments, involving contact with students, faculty, staff, administrators, and vendors.
• Work has deadlines, multiple interruptions, and high volume and may be stressful at times.

Disclaimer: The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of the position. 

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources at 704.337.2297.