Quantazone is a leading consulting and professional services organization. We are the trusted partner to enterprises and organizations worldwide, delivering technology-enabled solutions for extraordinary outcomes in quality and cost

Key responsibilities:

1. Act as the primary liaison between Quantazone and the client company for all project-related communication
2. Manage day-to-day project coordination, updates, and follow-ups with client stakeholders
3. Understand and work with IT, cloud, and platforms (Microsoft, Zoho, Google Workspace, etc.)
4. Handle support tickets, data-related issues, and basic troubleshooting at the client's end
5. Coordinate with Quantazone's internal teams for issue escalation and resolution
6. Ensure clear documentation, status reporting, and communication hygiene
7. Support onboarding of new tools, applications, or workflows at the client organization.
8. Track tasks, timelines, dependencies, and deliverables to ensure smooth project flow

Other requirements

1. 6 months to 1 year of experience in IT coordination, technical support, project coordination, or client-facing roles

2. Background or working knowledge of IT, Cloud, SaaS, ERP, HRMS, CRM systems is a strong plus

3. Strong verbal and written communication skills (client-facing role)

4. Ability to manage support tickets, follow-ups, and task coordination efficiently

5. Confident, professional, and polished while handling clients and senior stakeholders

6. Good problem-solving and troubleshooting mindset