We are one of the fastest-growing technology-enabled business process outsourcing (BPO) and customer experience (CX) solutions company in Bangladesh and build offshore data processing and lead generation teams in Dhaka for our clients worldwide. Headquartered in the United Kingdom, Quantanite has over 2100 people working in operations in Bangladesh and South Africa respectively, a sales office in the USA, and is rapidly expanding its wings to other strategic countries.

The Facility Manager will work with the Executive Management of the company, and will be responsible for overall day-to-day administration and management of the facilities on-site in the Dhaka service delivery centre (SDC).

1. Consult with the Management in formulation of yearly budgets for facilities and ensure adherence to budgets.
2. Ensure maintenance of Office amenities and utilities, such as requirements of any paint job, floor & ceiling maintenance, water supply, glass/board partition, generator services, etc. as required, and its availability for smooth operations.
3. Ensure all office furniture and electrical equipment are in working order.
4. Monitor and maintain the security protocol of the office premises, oversee the security administration and mitigate any gaps in the protocol as required. Work closely with the IT and compliance team to review any security protocols and take corrective actions, following the ISO and SOC 2 protocols.

5. Manage all existing and potential vendors and maintain good relationships to ensure good service standards are met from the,.
6. Maintain office rosters and attendance for office assistants, receptionists and cleaners that ensures 24/7 availability, while delivering standard services. Conduct needs-based training for the support staff for eliminating any gaps in expected performances and their skill development.
7. Ensure office supplies are adequate to meet the needs of employees. Keep close contact and liaison with procurement to meet requirements on time.
8. Ensure that the fire safety plan is always active, conduct fire-drills, and train the fire marshals.
9. Ensure availability and easy access of First Aid boxes on the floors. Maintain contacts with health centers and hospitals that can be explored in need of any medical emergency.
10. Monitor waste management protocols and it's execution.
11. Work with the CRP building administration to execute all building maintenance works and compliance.

1. Minimum Bachelor’s/Honors from a reputed University.
2. Minimum 3-5 years of experience in the facilities and administration department. 
3. Has excellent English Language proficiency and can effectively communicate with people of different nationalities. 
4. Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management.
5. Working knowledge of ISO, SOC2 regime is preferable.
6. Strong Negotiation skills
7. Has strong Problem Solving and Decision-Making abilities.

What We Offer:

• Competitive salary and good working conditions
• Top quality learning and development opportunities
• Opportunity to work with a global team
• Well-defined career advancement opportunities
• Defined reward and recognition programs

For further information, please visit our website: https://www.quantanite.com/