Associate

  • Full-time

Company Description

Location: Dhaka: Bangladesh
Compensation: Very Competitive
Shift timing: Evening Shift  (2pm to 10pm / 3pm to11pm)
Start Date: Immediate

About Quantanite
Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed-up with exceptional results. We have big dreams, and are constantly looking for new colleagues to join us who share our values, passion and appreciation for diversity.

 

Future development
At Quantanite, you’ll have a personal development plan to help you improve in the areas you’re looking to develop in over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.

You’ll also have the opportunity to progress internally. As a fast growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!

Job Description

● Join in client calls and update the client regarding the progress.
● Escalate the gap of instructions to the Team Leader and Manager.
● Solve the financial queries of the customers.
● Provide invoices and statements to the customers.
● Issue necessary credits for the customers.
● Provide timesheets to the customers.
● Update customer's details (i.e.: Email, Address etc.) into the system.
● Allocate cash from customers with the respective invoices.

Qualifications

  • Bachelor's Degrees in finance, accounting, marketing, management, and human resources will get preference.
  • Excellent English Communication skills.
  • Expert knowledge of computer applications (MS office, google sheet, google doc, drive etc).
  •  Positive attitude and ability to work in a team environment.
  • Must be able to adapt with changes in working hours and days.
  •  Must be willing to work on regular public holidays as well as festival holidays