Associate

  • Full-time

Company Description

Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed-up with exceptional results. We have big dreams, and are constantly looking for new colleagues to join us who share our values, passion and appreciation for diversity

Job Description

Quantanite  is looking for Associates to join our data processing team in Operations.

About the role

As an Associate in Operations, you will be taking on daily assignments from clients and work in a team to successfully complete our deliverables and also improve the quality of our tasks. The role mainly involves handling online based tasks and assignments assigned by clients on a daily basis and assisting the team leader improve the quality of the deliverables. You can be a graduate or a running students. As long as you possess good English communication skills (verbal and written), good with office applications and g-suite and also if you can commit to the working hours then there are great opportunities for you here in Quantanite.

Responsibilities

At Quantanite, your work will directly contribute to us achieving our long term ambitions. Your key responsibilities will include: 

  • Entering customer and account data from source documents within time limits
  • Compiling, verifying accuracy and sorting information to prepare source data for computer entry
  • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
  • Generate reports
  • Keep information confidential
  • Comply with data integrity and security policies

Qualifications

Not everyone will have what it takes to do well in this role. To be seriously considered, we’re looking for the following:

  • Experience with Google sheets, google search literacy
  • Excellent knowledge of correct spelling, grammar and punctuation
  • Attention to detail
  • Confidentiality
  • Organization skills, with an ability to stay focused on assigned tasks
  • Food blogger experience would be an added advantage
  • Flexible outside working hours
  • Team player
  • Should be accountable for his/her work

 

Additional Information

Benefits

At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:

  • Remote work: After a month of training there are opportunities to work remotely
  • Dress: You can wear casual dress in the office. 
  • Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
  • Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion. 
  • Events: Regular team and organisation-wide get-togethers and events.
  • Annual leave payments and festival bonuses

Future development

At Quantanite, you’ll have a personal development plan to help you improve in the areas you’re looking to develop in over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level. 

You’ll also have the opportunity to progress internally. As a fast growing organisation, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!

Working hours:

- Night shift - 12:00 AM to 9:00 AM (work from home). However, training will be conducted for the first month of employment and the working hours during training will be 10am to 7pm and it will be conducted in office.

It is preferable that you apply using this link: https://quantanite.bamboohr.com/jobs/view.php?id=95 Copy and paste the link on your browser and apply!