Operations Specialist

  • Amsterdam, Netherlands
  • Full-time
  • Department: Operations

Company Description

Quandoo is the fastest-growing real-time reservations platform for restaurants.

As a technology-enabled market place, Quandoo is equipping its partner restaurants with an
industry-leading reservations management system that digitalizes a restaurant’s inventory and makes it accessible in real-time from web and mobile channels.

Restaurateurs can leverage the reach of Quandoo’s reservation platform to boost their customer base, drive utilization in low-traffic times and generate additional business on-demand.

Quandoo provides diners the easiest way to explore the restaurant space and reserve a table at their restaurant of choice.

With just a few clicks diners select from a wide range of local favourites to Michelin-starred gourmet restaurants. Having chosen a restaurant, diners receive instant confirmations on their reservations and benefit from loyalty points.

Job Description

  • FLUENCY IN ENGLISH AND DUTCH IS ESSENTIAL
  • Uploading new and maintaining existing accounts to the Quandoo system
  • Helping to manage the Quandoo Reservation system
  • Working alongside the Sales, Partner Management and Fiance department
  • Creating reports as required- SalesForce CRM (SalesForce training provided)
  • Liaising with internal and external stakeholders on a daily basis and provide the best customer service to customers via email and over the phone
  • Accurately represent Quandoo’s business services from a business, operational and technical perspective to existing customers
  • Keep up with the trends and practices in the industry

Qualifications

Ideally we are looking for someone who is a recent graduate, with a background in a sales support or customer service/facing role who is looking for an opportunity to grow with a leading tech company.

What is importance to us is your attitude. We are looking for people who are: 

  • Outgoing - you love talking and helping people whether it's your colleagues or customers
  • Performance driven
  • Intelligent with a willingness and hunger to learn
  • Ambitious - Our goal is to be the number company in the world for restaurant reservations and management systems and we need people who can match the ambitions of the company
  • Interest in tech and restaurants is a big bonus for us 

Additional Information

We have big and ambitious growth plans for 2020/21 as well as rolling out new tech for our system. We are offering a new and exciting opportunity with a global commerce platform. We are leading the way in technology based reservations, bookings and table management, and you will play a crucial role in our organisations growth and ultimately benefit from our success and expansion.

https://www.quandoo.co.uk

https://b2b.quandoo.com/

 

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