Tech Support Administrator (m/f/x)

  • Full-time
  • Department: Tech

Company Description

At Quandoo, we bring gastronomy and technology together.

Since launching in December 2012, we have continuously grown and are now active in 12 countries around the world such as Australia, Germany, Italy and the United Kingdom. With plans to develop even further, our mission is clear: To transform the world’s dining-out experiences.

We offer diners the opportunity to discover and make reservations at restaurants via our website or mobile app. We also provide restaurants with innovative management tools that enable them to build relationships with new & existing guests, streamline their day-to-day service and maximise their overall potential.

As an employer, we strive to create a positive and inclusive working environment. We value openness, integrity and encourage our employees to enjoy a healthy work-home balance.

Job Description

  • You will be in charge of the maintenance, installation, and configuration of cloud-based products and services, software and hardware

  • You will contribute to building and supporting a nice working environment for our employees (Desktop support and Office Infrastructure)

  • You will manage inventory of equipment like laptops, mobile phones, tablets and accessories in an asset management system for internal and external use

  • You will implement, develop, and provide high-level IT Security in our environment

  • You will provide tutorials for software, services, and internal policies in a knowledge base

  • You will conduct IT Onboarding and offboarding of employees
    (Account creation, preparation of mobile phones, tablets, and laptops) 

  • You will  influence the way of our transformation to a corporate environment

Qualifications

  • You have at least a Bachelor of Science or training in a similar field 

  • You have 5+ years of work experience in the IT field

  • You speak English fluently

  • You have knowledge of various operating systems (Windows, macOS, Android and iOs) 

  • You have a hands-on mentality and ability to work effectively in a fast-paced changing environment 

  • You have experience in administering G-Suite (Gmail, Hangouts, Drive, Calendar and Admin Console)

Must have

  • Extended Knowledge of implementing and managing Azure Active-Directory, SSO and user management

Nice to have (PLUS):

  • Network knowhow in Firewall management, LAN, WiFi, and printers 

  • Scripting automation knowledge would be a plus

  • Knowledge of Microsoft Intune and JAMF Pro or other MDM solutions would be desirable

Additional Information

What we offer:

  • Attractive perks – access to Quandoo’s pension scheme as well as various fitness and lifestyle benefits

  • Modern equipment – state-of-the-art laptop & tools needed for optimal work results

  • Fun working environment – opportunity to collaborate with highly motivated colleagues and attend company parties, the weekly Qweekend and Quandoo’s Global Summit

  • Work-home balance – flexible working hours, home office possibilities and up to 30 days of vacation

  • High level of responsibility – the chance to hit the ground running from day one and shape your own career path

Want to be part of Quandoo’s future? Apply now! 

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