Senior Product Designer / User Researcher - Freelance (m/w)

  • Berlin, Germany
  • Contract

Company Description

Quandoo is the fastest-growing real-time reservations platform for restaurants. As a technology-enabled market place, Quandoo is equipping its partner restaurants with an industry-leading reservations management system that digitalizes a restaurant’s inventory and makes it accessible in real-time from web and mobile channels. Restaurateurs can leverage the reach of Quandoo’s reservation platform to boost their customer base, drive utilization in low-traffic times and generate additional business on-demand. Quandoo provides diners the easiest way to explore the restaurant space and reserve a table at their restaurant of choice. With just a few clicks diners select from a wide range of local favorites to Michelin-starred gourmet restaurants. Having chosen a restaurant, diners receive instant confirmations on their reservations and benefit from loyalty points.

Quandoo was founded in 2012, with its headquarters in Berlin, Germany and international footprints in Western Europe, CEE, APAC, the Nordics and Turkey. With a dynamic, international team of over 350 employees globally, our vision is to become the world’s leading marketplace for all dining experiences.


Job Description

    You love to conduct user and market research:

    • You will recruit B2B users from SaaS Software and run surveys, interviews and live testing sessions (ideally from the hospitality industry) with them, to understand their needs

    • You translate their needs and experience into tangible action item to improve our B2B Products

    • You check our web and mobile statistics to define the user flows and how to improve them

    • You regularly run competitor analysis to compare their product updates to ours

    • You interact with our Sales, Partner Managers, and different business stakeholders to understand where they envision our products strategy.

    You want to help us transform our product offering:

    • You create the best possible user experience based on insights by providing concepts, wireframes, prototypes and low to high-fidelity designs

    • You collaborate with in house UX/UI design, sales and partner management to edit prototypes that answer to the problematic of our users

    • You test those solutions with identified users to see if it answers their needs, and iterate if needed

    • You inspire, push creativity, challenge established thinking, and identify industry best practices for user experience

    • You ensure that the quality of implementation meets design requirements

Qualifications

    • You have an extensive experience (4 + years of experience) in designing and shipping B2B products (web and mobile)

    • You have a portfolio demonstrating user-centered design approach, problem solving skills and attention to detail

    • You have proven experiences in translating user insights and business needs into business opportunities which can be executed in small steps,

    • You can independently prioritize them according to business value and impact;

    • You are data driven, customer focused, proactive, creative and innovative;

    • At a minimum BA in UX-related field (Human-computer interaction, Human factors, Behavioral research, Graphic Design) or equivalent practical experience

    Strong plus:

    • Experience working in a scrum team is a plus

    • Experience with designing two-sided marketplace products is a strong plus

    • Comfort in a face-paced, entrepreneurial, start-up environment

Additional Information

You have the chance to get a job in a rapidly growing international company, which calls you from day one and lets you grow. If you have the desire to participate with enthusiasm and ownership in the further expansion and development of one of Germany's most successful internet business, then we are the right place for you! Of course we offer you much more: 

  • No boredom! Quandoo offers challenges and development every day
  • A position that offers you tangible impact on the company’s success
  • You work with a highly motivated and skilled team from all over the world
  • Dynamic and friendly working atmosphere in a successful international team