Warehouse Supervisor (Returns)

  • Full-time
  • Compensation: USD 70000.00 - USD 85000.00 - yearly

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

The Warehouse Supervisor is responsible for leading daily distribution center operations, including inbound and outbound logistics, inventory management, and team performance. This role oversees a team of 5-10 employees, drives operational efficiency, ensures compliance with company policies and regulations, and supports continuous process improvement.

  • Supervise, schedule, train, coach, and develop a team of 5-10 warehouse employees.
  • Oversee daily warehouse operations, including receiving, picking, packing, shipping, and inventory control.
  • Monitor productivity, order accuracy, and key performance indicators (KPIs) using SAP and Microsoft Excel.
  • Analyze performance data and implement process improvements to increase efficiency and reduce bottlenecks.
  • Manage inventory accuracy through cycle counts and reconciliation of discrepancies.
  • Ensure compliance with company policies and regulatory requirements, including OSHA and USPS standards.
  • Maintain departmental documentation and quality procedures.
  • Provide cross-functional support and backup supervision across warehouse operations.
  • Build and maintain effective relationships with vendors and internal stakeholders.
  • Complete additional duties as assigned.

Qualifications

  • High school diploma or equivalent required; associate degree or related experience preferred.
  • 5+ years of warehouse, distribution, or logistics experience.
  • 3+ years of supervisory or team leadership experience.
  • Experience with ERP and/or Warehouse Management Systems (WMS), preferably SAP.
  • Strong analytical and problem-solving skills with the ability to drive operational improvements.
  • Proficiency in Microsoft Excel, Word, and PowerPoint.
  • Strong communication, organizational, and leadership skills.

This position is ideal for a hands-on operations leader who excels at managing teams, improving warehouse performance, maintaining inventory accuracy, and ensuring efficient, safe distribution center operations.

#LI-LR1

Additional Information

All your information will be kept confidential according to EEO guidelines.

Rewards & Benefits  

  • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
  • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
  • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
  • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
  • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected. 

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