About Quadient

Quadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our commitment to delivering the very best solutions. This trust is earned by great people, doing a great job.

We call it: The Power of You.

Your role in our Future

At Quadient, we count on our Executive Team to solve complex business problems with creativity and passion, always looking to learn something new. We are seeking an SVP Mail for Europe to join us in this mission, with a focus on sales execution, operational efficiency, organizational development and partner management. Together with other members of the executive team, you will execute the Quadient strategic plan, focusing on expansion to new customer segments and partnerships across all Quadient Mail solutions, while ultimately strengthening go-to-market operations. You will also be instrumental in creating future strategic plans with the goal of boosting revenue streams and maximising profitability.

The ideal candidate is passionate about Quadient’s mission, an inspiring & motivational leader, a self-starter able to execute and implement change, a player-coach, strategic, highly analytical and metrics driven. Serving as a key member of the Quadient Executive Team, the SVP Mail will be a key contributor to Quadient’s inclusive culture and will hold a critical role in Leadership and Management.

What you will do

• The purpose of the SVP Mail role is to lead our European Mail Solutions Business, managing all aspects of our Go-to- Market, ensuring we execute the global GTM strategy.
• Ensuring we deliver upon our Revenue, Margin, OPEX and EBIT targets for Europe.
• Develop our Sales Managers and Account Executives to ensure we deliver our product cross sell targets for Quadient Digital solutions and Quadient Lockers.  
• Collaborating with support functions to ensure we deliver an outstanding customer experience.
• Ownership of and accountability for the Europe region P&L with support from the regional Finance team.
• Ensuring that as a region you build and maintain the highest levels of employee engagement.

Key Accountabilities

• Partner with other members of the Quadient Mail Executive Team to execute the current corporate strategic plan, and develop future plans.
• Own the performance, strategy and alignment of Mail Europe revenue-generating teams.
• Achievement of revenue and EBIT expectations in line with Mail budget and 5YP, ensuring OPEX is closely managed and monitored.
• Deliver all monthly, quarterly and annual sales targets for the Mail solutions business in Europe
• Lead a multi-region, multi-discipline Sales and Operations team, including inside sales and account management to achieve business goals across all of Quadient’s target customer segments, sharing accountability with the Demand Generation team and other support functions for optimising the customer experience and strategy.
• Maximize reach, scalability & efficiency by attracting and onboarding new strategic partners.
• Build and foster engaged teams committed to continuing our success.
• Sponsorship and management of key transformational projects.
• Monitor the revenue pipeline and leads, adjusting as necessary to maintain a sustainable business model.
• Work in coordination and collaboration with the Mail Leadership Team across the world to support the needs of the global business.

Daily and Monthly Responsibilities

• Monitor the marketplace and analyse opportunities, providing competitive analysis, strategies, and tactics that enhance the Quadient Mail operational effectiveness and competitiveness.  
• Forge and maintain close connection with customers to ensure broad market needs are being incorporated into the product development and strategic planning cycle.
• Align with Finance, Product Management, Sales enablement and Demand Generation Teams on messaging, pricing strategies and business models to achieve revenue and profitability goals.
• Anticipate, identify and resolve issues across the Sales and Operations functions.
• Oversee hiring, onboarding, training, performance management, career development, coaching and mentoring of the Sales & Operations Teams and Mail Europe department budget.
• Drive and oversee process optimization, territory and quota development, revenue forecasting, sales compensation, and overall sales force success.
• Participate in mergers & acquisition integrations & contract negotiations.

Your profile

• 10+ years of demonstrable, hands-on Sales leadership experience as a VP or SVP of Sales within the Mail solutions sector, including sales strategy planning and execution, revenue operations, business planning, sales support management.
• Global leadership experience to support alignment with international strategies with ability to lead and manage distributed, field-based teams across multiple geographies and cultures.
• Experience leading highly disciplined, multi-disciplinary sales teams ensuring sales funnel stages are adhered to.
• Inspirational Leadership style, fostering an inclusive, collaborative culture with a track record of enabling sales teams to build a self-generated pipeline, selling a broad portfolio of solutions
• Proven track record of new logo acquisition, expansion selling, partner channel development and effective churn / retention management across a multi-geography territory.
• Extensive knowledge of sales methodology, business impact Selling / MEDPIC or similar
• KPI Driven with a demonstrated history of data driven decision-making based on business metrics.
• Strong technical experience with Salesforce CRM, Tableau and other commercial tools.
• Demonstrable experience of redesigning Go-To-Market strategies
• Track record of close collaboration with Demand Generation team to maximise pipeline generation.
• Disciplined OPEX Control with experience of cost optimisation measures across multiple geographies.
• Extensive P&L ownership experience with a track record of tightly controlling margin and ASP.
• Experience integrating mergers and acquisitions, onboarding and aligning new teams.
• Collaborative, inspirational leader focused on fostering high levels of employee engagement.
• Experience negotiating with works councils or unions.
• Experience managing a multi-disciplinary Inside Sales organization, with tight control of inside sales processes.
• Commercially astute with a strategic mindset, a high level of business acumen.
• Ability to drive change through others, craft and execute a business strategy.
• Executive presence with advanced presentation & influencing skills.
• Agile, solution oriented, adept at enterprise problem-solving with advanced project management skills.
• Highly accountable & committed to success.
• Fluency in written and spoken English is essential. German and / or French language skills desirable.

• Be a Coach
• Be Inclusive 
• Be Connected 
• Be Accountable 
• Be Strategic 
• Be Curious 
• Be Adaptable 
• Be Trusted 

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.