UX Designer

  • Kingsfordweg 43, 1043 GP Amsterdam, Netherlands
  • Full-time

Company Description

Qelp is the global leader in online self-service software. Based in Amsterdam, we deliver end-to-end support for the full-service lifecycle, with a strong focus on ease of use and clear visual communication. 

We are trusted by Orange, T-Mobile, Pearson, Telefonica, KPN and many more.

We are looking for a passionate UX Designer to grow our team and strengthen our vision.

Job Description

Our core values for UX / Design

  • We serve the business by focusing on the end-user first

  • We make design decisions that are informed by research and data

  • We strive to make interactions feel simple, relevant and even magical

  • We believe user experience is great when the end-users say it’s great

  • We believe in improvements over perfection

UX / Design is more than creating a great visual design. It's about discovery, validation, problem-solving and constantly asking why.

What will you be doing

  • After delivering a great concept/wireframe/prototype, you are able to deliver the complete design according to our customer's style guide or something out of their comfort zone

  • You are comfortable to work with developers, they need guidance and you're able to push their envelope

  • After delivery of the product, you are able to optimize and deliver feedback loops based on your close collaboration with our BI team

  • You'll help improve the overall experience of our product through research and design

  • You'll define the product goals, roadmap, and strategy, all to solve user problems

  • You’ll engage with our customers' user base through usability testing to validate your thinking and understand their pain points

  • You’ll share findings from testing and research with internal teams, ensuring recommendations are communicated effectively across our organization

As a UX Designer, you are part of the entire lifecycle of a product, so be prepared to interact with many different stakeholders within Qelp.

To drive innovation, the UX Design crew have initiated the UX Cycle. This is a bi-weekly Friday exclusively focused on innovation, ensuring that innovation is not something only for side projects.

What we offer you

  • Competitive salary based on your skills and experience.

  • Compensation of travel expenses.

  • BYOD policy with monthly compensation.

  • 25 days of paid leave

  • Free lunch

  • Unlimited snacks, fruit, coffee, and other drinks

  • Modern office with lounge area

  • Work remotely if needed

  • Gender balanced work environment

  • Colleagues from multicultural backgrounds and nationalities


Who are you & what can you do

  • You are passionate

  • ‘Why’ is your favorite word

  • Are emphatic and have a strong end-user focus

  • Are always pushing the envelope with UX
 and new technologies

  • Have a strong design skill set with a portfolio to present

  • Highly communicative, social and a team player

  • Have strong analytical skills and are good at problem-solving

  • Take responsibility for your work and make sure it is of great quality

You should have

  • Minimum of 3 years of relevant experience in UX

  • Fluent in English both in writing and speaking

  • Able to work in a multicultural environment

Additional Information

Interested? Apply now for this opportunity!

Visit our careers page at https://www.qelp.com/careers/

Please note: make sure we get your contact information when applying directly via LinkedIn and we receive your CV, otherwise, we cannot proceed with your application.