- Kingsfordweg 43, 1043 GP Amsterdam, Netherlands
Qelp is the global leader in online self-service software. Based in Amsterdam, we deliver end-to-end support for the full-service lifecycle, with a strong focus on ease of use and clear visual communication.
We are trusted by Orange, T-Mobile, Pearson, Telefonica, KPN and many more.
We are looking for a passionate UX Designer to grow our team and strengthen our vision.
Our core values for UX / Design
We serve the business by focusing on the end-user first
We make design decisions that are informed by research and data
We strive to make interactions feel simple, relevant and even magical
We believe user experience is great when the end-users say it’s great
We believe in improvements over perfection
UX / Design is more than creating a great visual design. It's about discovery, validation, problem-solving and constantly asking why.
What will you be doing
After delivering a great concept/wireframe/prototype, you are able to deliver the complete design according to our customer's style guide or something out of their comfort zone
You are comfortable to work with developers, they need guidance and you're able to push their envelope
After delivery of the product, you are able to optimize and deliver feedback loops based on your close collaboration with our BI team
You'll help improve the overall experience of our product through research and design
You'll define the product goals, roadmap, and strategy, all to solve user problems
You’ll engage with our customers' user base through usability testing to validate your thinking and understand their pain points
You’ll share findings from testing and research with internal teams, ensuring recommendations are communicated effectively across our organization
As a UX Designer, you are part of the entire lifecycle of a product, so be prepared to interact with many different stakeholders within Qelp.
To drive innovation, the UX Design crew have initiated the UX Cycle. This is a bi-weekly Friday exclusively focused on innovation, ensuring that innovation is not something only for side projects.
What we offer you
Competitive salary based on your skills and experience.
Compensation of travel expenses.
BYOD policy with monthly compensation.
25 days of paid leave
Unlimited snacks, fruit, coffee, and other drinks
Modern office with lounge area
Work remotely if needed
Gender balanced work environment
Colleagues from multicultural backgrounds and nationalities
Who are you & what can you do
You are passionate
‘Why’ is your favorite word
Are emphatic and have a strong end-user focus
Are always pushing the envelope with UX and new technologies
Have a strong design skill set with a portfolio to present
Highly communicative, social and a team player
Have strong analytical skills and are good at problem-solving
Take responsibility for your work and make sure it is of great quality
You should have
Minimum of 3 years of relevant experience in UX
Fluent in English both in writing and speaking
Able to work in a multicultural environment
Interested? Apply now for this opportunity!
Visit our careers page at https://www.qelp.com/careers/
Please note: make sure we get your contact information when applying directly via LinkedIn and we receive your CV, otherwise, we cannot proceed with your application.