Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

•  Challenge yourself to identify opportunities which will improve vital business outcomes  
• Lead meaningful change by applying your expertise in advanced workforce planning systems to improve rostering outcomes
• Full-time, permanent opportunity based at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship and a can-do attitude. We’re resilient and strong and it’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we contribute to taking the organisation forward. We understand our priorities and what needs to be delivered, taking the initiative to keep things moving. 

The Workforce Planner will play a key role in a major workforce transformation project aimed at enhancing rostering practices for ground staff across airport operations. This project-based role involves configuring new workforce planning systems, coaching operational teams, and supporting implementation across multiple locations.

As a strategic partner to business units, the Workforce Planner will leverage technology and process redesign to improve workforce efficiency, employee engagement, and operational outcomes. Working cross-functionally and autonomously, the role builds strong relationships to deliver fit-for-purpose, innovative solutions that support sustainable workforce planning.

You’ll have –

• Experience and ability to quickly understand and apply complex workforce planning systems, tools, and methodologies
• Experience with rostering systems including WorkforcePlus and GroundStar Rostering highly desirable.
• Advanced Microsoft Excel, PowerPoint, Power BI and/or BI reporting skills.
• Demonstrated capability and commitment to improve roster efficiency and utilisation within a complex organisation.
• Experience in change management, process design and continuous improvement programs highly desirable.
• Superior written and verbal communication skills and ability to influence key stakeholders at all levels of the operation.
• Aviation experience ideally but open to Operational backgrounds
• With the onset of AI it would be desirable to have skills in this area

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.  

You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace. 

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.  

Applications close on Sunday 16th August 2026.