Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Challenge yourself to provide commercial insights and strategic support to the business 
• Take the opportunity to partner with a broad range of stakeholders to understand priorities and manage the delivery of quality results
• Permanent role based at our Mascot campus

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends, and drives every individual in our team to make tomorrow better than today for our customers. Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry.

We understand our priorities and what needs to be delivered, taking the initiative to keep things moving. Navigating through our complex work environment, we bring teams and individuals together to deliver on customers’ expectations. The Principal Business Analyst Business Improvement & Reporting will be able to evaluate and critically analyse current business processes within assigned business segments. They will take initiative to develop new approaches to increase efficiency and effectiveness using Lean tools and methodologies.

The successful candidate will work with key stakeholders to understand information requirements and identify value drivers. They will be providing accurate, relevant and timely information and analysis to stakeholders as well as documenting and reporting performance/trends with a continuous improvement focus. Ensuring project documentation is completed for all projects and all project activities are accurate and quality controlled will be crucial to this role’s success.

You’ll have –

• Minimum 5 years’ experience in similar business analytical role
• Tertiary Qualifications with relevant operational experience
• In depth knowledge of database structures, data warehousing and data modelling principles
• Expertise in software programming using the following programming language: Java, C++, Python, PySpark, M, R
•  Competency in data analysis of large datasets from different sources using business intelligence tools (Excel, SQL, Qlik, PowerBi, Palantir, Jaspersoft)
• Good working knowledge and experience of system analysis, design, construction & implementation principles.
• Good working knowledge of database management system such as Oracle – PL/SQL, MS Access, MySQL
• Good working knowledge of Engineering Technical Services (ES) management system with a sound understanding of the systems supporting it.
• Familiar with the Qantas Maintenance Information System (Maintenix) reporting via QE Data Warehouse and business reporting platforms including, Jaspersoft, and Power BI
• Knowledgeable with reliability reporting requirements and principles
• Ability to effectively translate complex business ideas and requirements to specifications.
• Ability to write clear and concise analysis, design and test documentation
• Excellent analytical and mathematical skills.
• Effective communication and business writing skills.
• Proven ability to work independently and be self-motivated
• Proven ability to work collaboratively with a project team, business teams and stakeholders, and third-party vendors
• Ability to adapt to rapid changes in the working environment; ready to accept changes and take ownership of new challenges
• Customer oriented attitude: ability to listen to customers (internal and external) and identify solutions that meet or exceed customer expectations
• Ability to effectively manage own time, organise work priorities, ability to work with minimal supervision and meet tight deadlines
• Ability to effectively communicate with peers, support groups and clients and influence outcomes
• Positive/flexible attitude

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day one with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

If you’re up for an exciting challenge with strong motivation to contribute to Qantas’s core sustainability objectives, register your interest and we’ll be in touch.

Applications close: Wednesday 29th of April 2026.