• Challenge yourself to work autonomously and strategically in our Qantas Loyalty Marketing Team
• An exciting opportunity to execute and lead key campaigns
• Permanent role based at our Mascot Corporate Campus

Qantas has always been dedicated to going above and beyond for their customers – both in the air and on the ground. Join a team that’s shaping how millions of Australians earn and use Qantas Points. At Qantas Loyalty, we’re committed to rewarding members in meaningful ways, and the work you do here will directly influence how they engage with the brands they love.

We’re looking for a Manager, Marketing to lead the end-to-end strategy and execution of marketing activities across our Retail and Lifestyle partnership portfolio. In this role, you’ll own marketing activity that delivers significant revenue & strategic opportunities for the business working closely with senior stakeholders across Loyalty, the Qantas Group and our commercial partners.

You’ll lead marketing strategy for some of Australia’s most recognised brands, including David Jones, Accent Group, Adairs, Hoyts, HelloFresh and more, and manage a high-performing team of five marketers. This is a hands-on leadership role suited to someone who enjoys autonomy, takes initiative, and can balance strategy with delivery.

What you’ll do

• Develop and lead annual marketing plans for key partners and programs
• Manage end-to-end campaign strategy, execution and optimisation across owned, paid and partner channels (Current operating model)
• Influence senior stakeholders and collaborate with commercial teams to drive revenue, member engagement and share of wallet
• Lead and coach a team of 5 marketers, ensuring clarity of priorities and development opportunities (Current operating model)
• Manage budgets, performance forecasting and ROI reporting
• Oversee agency relationships and creative/media delivery (Current operating model)
• Identify new strategic opportunities to grow partner performance and program value

What you’ll bring to the role

• 7+ years’ experience in direct and digital marketing, ideally in a data-led environment
• Experience leading complex, end-to-end campaigns with measurable commercial impact
• Strong stakeholder management skills, including working with senior leaders and external partners
• Proven experience managing and developing teams
• Confidence managing multimillion-dollar marketing budgets and reporting on ROI
• Experience managing or negotiating with partners, agencies and suppliers
• Strong analytical skills and ability to turn insights into action
• Ability to prioritise across competing objectives and take ownership of outcomes
• Knowledge of loyalty, customer value propositions, personalisation and lifecycle marketing
• Retail marketing experience is a bonus, not a requirement

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story – apply today!

Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. 

Applications Close: Sunday 19th April 2026