About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Challenge yourself to a people leadership role in Workforce Planning
• 7-day rotational shift roster
• Permanent, full time position based at Mascot Corporate Campus and Sydney Airport

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. Together we drive positive business outcomes, taking a considered, cost-conscious approach that makes a difference to our customer experience. 

As a Workforce Planning Operations Supervisor on a rotating roster basis, you will be responsible for managing the preplanning process for all Australian Airports ensuring we have fatigue, safety, operational and customer plans in place alongside leading the team for pre day of operation.

The Workforce Planning Operations Supervisor will coordinate the response to disruptions affecting airport operations and formulate resolutions to resourcing challenges for airports personnel. Critical to the success of this role will be to ensure high level stakeholder engagement and effective business partnering and liaise with key stakeholders on matters of operational significance, identify, address, and escalate issues associated with current day operations where appropriate.

You’ll have:

• Strong background within Workforce Planning including day of operations pre-planning and allocating
• Demonstrated experience managing large teams and their performance
• Strong written and verbal communication skills, with the ability to communicate and influence effectively at all levels of the organisation
• Solid experience working in an operational environment, with experience in disruption management
• Ability to make operational sound resource decisions leading up to and including day of operations and possess a strong planning and problem-solving skillset
• Proactive approach, innovative and lateral thinker
• Strong organisational skills and ability to prioritise conflicting tasks in order to meet strict deadlines
• A hunger to achieve and be self-motivated with the ability to drive continuous improvement
• Proficiency using GroundStar planning and rostering systems (desirable)
• Advanced numeracy skills – ability to analyse, interpret and present numerical data for business insight 
• Proactive and open approach to learning and change and ability to look for opportunities that bring value to the organisation 
• Advanced system skills including MS Excel and Rostering Software’s

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.  

You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace. 

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.