QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home.  Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.    

Senior Business Consultant, Pre-Sales

Responsible for determining and demonstrating the solution fit to the project/customer’s needs. Provide customers with product and/or solutions’ advice, promote business relationships and generate sales leads with high-level contacts through face-to-face client site visits and/or virtual contacts. Answer complex questions on product function and usage, prepare and perform detailed presentations and as required, product application demonstrations for both manufacturing ERP and supply chain solutions. Develop and maintain skills to promote the company as trusted advisor status with customers and effectively deliver solution messages.

Partner with the salesperson to present the product and/or solution to the prospect/customer. Responsible for the functional and technical area of the sales process. Provide subject matter expertise in support of the customer process improvement and compliance with business processes and procedures.

Prepare and deliver application solution demonstrations as required. The demonstrations are built as a key element of the sales process and the exchanges provided to the prospects/customers product and/or solutions advice. Analyze the functional and technical needs of the customer, respond to customer RFP’s (Request for Purchase) with functional and technical specifications and design adapted solutions to meet the customer requirements. Evaluate the solutions in terms of feasibility, planning, costs and communicate the technical proposal and competitively position QAD’s ERP and supply chain solutions.

Develop and maintain a high-level understanding of the functional capabilities across the breadth of QAD’s enterprise solution applications in order to provide customers and sales reps with product and/or solutions advice and/or demonstrations during engagement discussions. Work closely with customers and industry specific verticals to understand QAD product and functional gaps and work with Product Management in prioritizing these gaps for future releases following make, buy or partner strategy. Understand the product road map and direction and answer complex questions on product function and usage. 

Develop and maintain skills to promote the company as trusted advisor status with customers and effectively deliver the company's solution messages. Maintain an up-to-date understanding of trends that impact QAD ERP and supply chain solutions market space by maintaining a presence in relevant professional associations and subscribing to internal and external industry focused distribution lists or publications. Maintain an understanding of how industry trends affect competitive positioning, proactively maintain up to date knowledge of the company’s products, attend webinars, trade shows or conventions as required. Provide product information as required and product guidance to other levels of sales and sales managers, participate in QAD ERP and supply chain projects cost estimation and work closely with the Services department to conduct the project estimation.

The ability to work in a manufacturing and supply chain environment executing and improving customer’s business processes including “market to order”, “source to contract”, “procure to pay”,” plan to produce”, “record to report”.

A key part of the role is about mapping enterprise business processes to QAD solutions and articulating the benefits in eliminating technical debt and having one single integrated enterprise application architecture. Hands-on experience working in a manufacturing or supply chain environment is also required in order to lead detailed process assessments at the customer’s manufacturing sites where one to one interviews need to be conducted with functional subject matter experts in order to understand their current processes and pain points. A thorough knowledge of end to end manufacturing processes is required including APS, ERP planning processes and shopfloor Mfg Ops Mgmt. 

Significant travel within North America is required including customer site visits, industry and QAD partner events. Do not need to be based in California. $171,360.07-228,768.15. 5 years related experience. Apply to Ningkun Tang, Senior People Services Partner, QAD Inc. 101 Innovation Place, Santa Barbara, CA 93108, [email protected].

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

Compensation Package:

• Pay range:  $171,360.07-228,768.15 Annually (12 Months) 
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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