Senior ERP Services Consultant
- Full-time
- Time Type: Full Time
- Department: Services
- Location: Canada - Ontario - Remote Office
Company Description
QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.
Job Description
QAD is extending our ERP Consulting Services team by seeking multiple Senior ERP Services Consultants who have the skills, qualifications, and commitment to help us achieve this goal.
If you are looking to join an exceptional global consulting team of dedicated professionals driven by a desire to deliver business optimization to global companies we welcome you to consider joining our team at QAD.
These positions are remote and based in Canada. This position will require traveling approximately 50% of the time to client sites.
What You’ll Do
Client Projects:
Implement mainly QAD ERP Manufacturing modules but also other QAD solutions related to Financials
Work in a global consulting team delivering professional services to global clients
Provide services, remotely mainly, though limited traveling can be required especially during certain critical implementation project phases (ex: go-live support)
Perform a range of activities required to enable the client to successfully implement and utilize QAD applications
Determine detailed activities on a project by project basis. Tasks may include system configuration, training, business process design, testing, gathering requirements for extensions and others as required
Frequent and regular communication with clients. Interact with clients and is adept at establishing solid working relationships at several levels.
Thoughtfully and carefully researches and analyzes problems, articulates the issues, options, advantages and disadvantages and presents resolutions.
Always responds to and answers client questions: if answer is not known, follows up to get information to client in a timely manner
Support to end users during the whole lifecycle of implementation projects but mainly at the most critical phases of the project like CRP, UAT and Go-Live phase, could be on site.
May provide direction to others in at least one application or subject area
Internal:
Operates under broad direction from clients or QAD Project Managers to determine the tasks, steps and timing necessary to accomplish the objective.
Ultimate goal for consultants is to work independently and require little support.
Proactively participates in meetings and discussions and offers advice and guidance.
Identifies potential issues and risks and communicates to supervisor with suggested paths for resolution
Ensure project documentation is stored in internal QAD project repositories
Participates in one virtual team or workgroup and creates work aids and other knowledge capital.
Submits time and expenses weekly as scheduled, and regular status reports
Typically complete 2 weeks of training per year
Other duties as reasonably required of this role or requested by management
Working with a proven implementation methodology and tools
Qualifications
- Bachelor degree, in Financials or related discipline
- Background in Manufacturing
- Certifications like ACCA (Association of Chartered Certified Accountants), ACA (ICAEW Chartered Accountant qualification), CIMA (Chartered Institute of Management Accountants) or AAT (Association of Accounting Technicians) are desirable
- QAD application knowledge preferred in the Core Financials concept and all or most of the following QAD ERP modules: Accounting, Accounts Payable, Accounts Receivable, Fixed Assets,Tax Management, Analytics to support financials KPIs
- More than 3 years experience in implementation of ERP financial software and business consulting with top tier (>$1B revenue) global customers.
- Possess strong business process practice, both the body of knowledge and hands-on experience, with proven track records in leading and managing large project implementations.
- Well versed in developing and/or improving the business process and systems.
- Highly strategic decision making: problem analysis, systematic thinking.
- Good knowledge in ERP software solutions, business acumen, consulting skills, customer management, good organization and task facilitator
- Good in presentation and communication skills to be able to interact, guide, and convince customers about the best possible solution to be implemented.
- Proficient in spoken and written English
- Good at time management for working on global projects with time zone differences.
- Flexible to work as per customer timezone
Who You Are:
- You have a proactive and solution oriented mindset.
- Your positive attitude has a strong impact and is infectious to the people you deal with.
- You take innovative approaches - you see the opportunity and create a plan to seize it
- You are self motivated and take the opportunity to learn.
- Demonstrates QAD core values - Partnership with Our Customers, Commitment to Excellence, Innovation, Global Teamwork, Integrity, and Respect for the Individual
Additional Information
- Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
- Opportunity to join a growing business, launching into its next phase of expansion and transformation.
- Collaborative culture of smart and hard-working people who support one another to get the job done.
- An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
- Compensation packages based on experience and desired skill set
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About QAD:
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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