Sr Technical (Pre-Sales) Trainer

  • Full-time
  • Time Type: Full Time
  • Department: Sales
  • Location: United States of America - Connecticut

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals for our Sales team who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. 

Job Description

QAD is looking for a Senior Technical Pre-Sales Training professional, responsible for developing and delivering training to the pre-sales team. You will own the demo environment, analyze, design, develop and deploy appropriate enablement solutions to all levels of customer-facing pre-sales engineers and business consultants. The Senior Technical Trainer is part of the Global Sales Enablement team. The successful candidate will demonstrate a passion for QAD’s target industries and solutions, and be well-versed in the industry language applied to products and internal processes, and the industries we serve. The training should effectively impart product learning and promote a culture of change and continuous learning. Training should instill high-impact customer-facing Challenger-based discovery, solution demonstration meetings,  and presentations. The successful candidate will be a dynamic presenter and public speaker, as well as an engaging facilitator. 

You're excited about this opportunity because you will:

  • Use your strong interpersonal, building relationships, partnering, and influencing skills SMEs, cross-functional teams, and stakeholders to get things done on the development and delivery of enablement content
  • Prioritize to meet the needs of technical audiences with varying levels of technical depth to provide high-impact immersive product and demo skills training
  • You will leverage materials from the product release, Marketing solutions and industry, and R&D education team, to create training to improve customer-facing meetings, presentations, and demo consistency across the pre-sales organization.
  • Scale product education programs for new and existing employees through multiple methods of delivery; online on-demand, online live, and in person instructor-led training
  • Develop and deliver high-quality training experiences with enablement resources such as presentations, videos, courses, workshops, demo scripts, demo practice, and quizzes
  • Maintain training curriculum, training content, and materials in online productivity tools
  • Define and manage a repository for training content.
  • Identify and define key metrics for assessing training effectiveness
  • Collect and analyze data to evaluate learning program effectiveness.
  • Define methodology and training strategy and assessment program

Qualifications

We're excited about you because:

  • You love helping people and are passionate about education and meeting organization's revenue goals implementing structured, consistent processes that scale
  • You seek development opportunities within technology, technical pre-sales field and excel with learning trends 
  • You have 5-7 year’s experience developing instructionally sound curriculum supporting pre-sales and business consultants in SaaS, cloud organizations
  • You embrace QAD’s core values of, drive for results, do the right thing, extreme ownership, commit to the team, challenge the status quo and have a One QAD mentality
  • You are a highly motivated self-starter capable of working independently with remote management
  • Employ rapid course development methodologies to quickly meet training and learning initiatives
  • You have high bandwidth and no problem juggling multiple tasks at once
  • You quickly absorb the deep knowledge of experts and can instill them into concise training materials with an eye for user experience, design, and adoption
  • Experience designing and developing training with technical subject-matter content, ideally for SaaS products, with multimedia authoring tools
  • Experience in learning delivery, via web conference tools, & in person
  • Hands-on experience with demo platforms (setup, troubleshooting, maintenance), SaaS, Cloud, Demo environment, HTML 5, NET UI, Adaptive UX, PC 4.0, Google, Amazon Web Services (AWS), Windows and Linux VM, SSO, SAML
  • Strong project management skills and experience with collaborative work management space

Additional Information

What We Offer: 

  • Our budget for this role is 140 to 160K USD annually
  • Your health and well-being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
  • Opportunity to join a growing business, launching into its next phase of expansion and transformation. 
  • Collaborative culture of smart and hard-working people who support one another to get the job done. 
  • An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level. 
  • Compensation packages based on experience and desired skill set 

About QAD:
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage. 

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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