About QAD Redzone

#1 Connected Workforce Solution for Manufacturing on the Planet.
Founded in 2013 with a bold vision to transform manufacturing performance, while
bringing dignity back to the frontline worker. Redzone provides the tools that enable
the self-organizing adaptive behavior of the front-line manufacturing team to win the productivity game, avoiding downtime, or quality losses.

Under the leadership of the SVP of Product and Solutions, the Systems Architect is
responsible for developing and supporting customer data capture from new and existing operational technology (OT) network as well as integrating needs for a variety of manufacturing suiters, ERP, QA and similar systems. The System Architect will work directly with prospective and existing customers to accurately scope technological solutions aimed to deliver seamless communications between systems per individual project requirements.

This position is Full Time, Exempt, Remote and may require travel between 50 and 75% of the time, based on business needs.

Responsibilities

• Influence prospective customers in the pre-sale process to share understanding of the current technology the client has in place, detailed knowledge of Redzone, and effective communication of how to effectively bridge perceived gaps.
• Develop Customer/Prospect Automation Scope.
• Hand off the Solution project to the project manager, ensuring they fully understand the architecture and are aligned on strategy and vision for how to move forward with client/prospect.
• Partner with Sales, Support, and IT Teams to answer questions and prepare the Technical RFP.
• Effectively communicate proposed solutions ensuring feasibility and confidence in the deployment of the identified solution(s).
• Deliver accurate project scopes in terms of hardware and person-hour cost, accurate and timely execution of individual scope of work, and customer satisfaction as measured by after action scope reviews.
• Support the pre-sales process with on-site technology assessments including production of automation maps, mapping of existing information flows, system hierarchies and interface points and associated costs estimates.
• Implement system interface solutions within scope of responsibility as defined above in accordance with internal project management timelines.
• Work with existing platform and integration personnel to accomplish internal project management tasks.
• Set and document standards to build library of knowledge for known solutions. Develop and support best practices to simplify future workflows and ensure
• effective communication to customers where appropriate.
• Other duties as assigned.

Expert communication skills, business acumen, and a problem-solving mindset are Required to influence technical and operations executives.

Must understand:

a. SCADA and different software types
b. PLC
c. PLC Logic
d. Electrical (DC AC)
e. Microcontrollers
f. High level understanding of ERP and MES integrations (API, CLI, MQTT, etc).
g. All different types of sensors
h. Servers
i. VMs
j. Networking
k. OPC

• Knowledge and ability to learn computer-based software required to perform successfully in this position.
• Strong use of Microsoft suite of software (ie. Excel, PowerPoint, teams, word, office).
• Ability to influence at all levels of an organization and possess sound judgement and excellent assessment skills.
• Strong written and verbal communication skills.
• Willingness to accept coaching.
• Ability to manage multiple deadlines, tasks, and work in a high pace/high growth environment.

Education/Experience

• BS Degree required in related fields; Computer Science, Computer Engineering, Automation Engineering, Industrial Engineering, Electrical Engineering, Electronic Engineering
• 5 years of Controls/Automation Engineering Experience is preferred. 
• Technical sales background will be considered (needs to have a strong engineering understanding)

Compensation Package:

• Base pay range: $85,000 to 140,000 USD Annual (12 Months) 
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity
• This position is also eligible for an annual company performance bonus
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs

Why should you join us?

• Our culture is energetic! You are valued and career recognition follows.
• Personal development – we stay at the cutting edge of best practices.
• Redzone is a great place to work, and we do great work for our customers.
• We push the boundaries for enterprise software through technology and how people use and engage software in their daily business.

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.  

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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