Inside Sales Manager

  • Montreal, QC, Canada
  • Full-time

Company Description

Thinking Capital is the leader in the Canadian Alternative Lending space, leveraging technology to be at the forefront of the FinTech industry. Since 2006, they have helped more than 10,000 small-to-medium sized Canadian businesses reach their full potential. By combining their people and technology, Thinking Capital is transforming the way business owners get the capital they need to grow. For more information, visit 

Job Description

Your role:

Reporting to the Sales Director, this position will be a pivotal role in building and managing all sales team activities and processes for our business development sales representatives. In this role, you need to be a self-starter with strong motivational skills and a proven ability to lead, coach and develop the entire sales team to maximize their full potential and achieve company targets.


Your responsibilities include:

  •  Achieve business development sales and conversion targets;
  • Motivate sales representatives, encourage growth and development;
  • Responsible for on the floor activities and maintain an upbeat environment to ensure the team is engaged and performing;
  • Create an open and empowered environment that promotes teamwork;
  • Forecasting and analyzing sales performance data and ratios in order to identify trends ;
  • Review data daily and make appropriate strategic changes to ensure targets are met;
  • Manage the sales funnel to ensure adequate daily pipeline flow;
  • Prepare call center performance reports by collecting, analyzing, and summarizing data and trends;
  • Create monthly incentives to get team motivated and excited to hit targets;
  • Listen to calls and personally follow up on training of underperforming agents;
  • Ensure high quality communication with managers and leaders of different departments as well as the executive team;
  • Collaborate with the Talent team to continue building and developing a high performing team.


Apply if you have the following skillset:

  • Experience in managing, coaching and leading a sales team;
  • Established track record of employee development and increasing sales performance;
  • Sales call center management experience;
  • Proven track record in direct selling over the phone;
  • University Degree or equivalent business experience;
  • Exceptional communication and interpersonal skills;
  • Ability to think outside the box and bring innovative ideas;
  • Strong problem-solving skills;
  • Ability to adapt to change and drive change;
  • Bilingual (spoken and written) in French and English.

Additional Information

Why work for Thinking Capital:

  • Great Team: Surround yourself with high-performing, energetic and passionate group of people dedicated to the Thinking Capital Mission;
  •  FinTech Revolution: Be part of a team that is revolutionizing the financial system and redefining how Canadian small businesses access capital;
  • Fast-Paced Environment: Take on complex projects in a start-up like collaborative environment;
  • Amazing Culture: Amazing work spaces, advanced technology tools, subsidized lunches, Foosball table, super fun work events (Amazing Race, Murder mystery wine and cheeses, Wacky Olympics, Casino nights and legendary holiday parties and more). Take a look at our career page for more information;
  • Thinking Capital Academy: Get the opportunity to grow and advance in the company through continuous professional training;
  • Diverse Team: Join an “at-will” equal opportunity team that prides itself on it's diversity and harmony;
  • Reputable Partners: We work with some of North America's largest banks, payment processors, technology providers and other groups committed to the success of Canadian SMBs including National Bank, CIBC, Equifax, Money Mart. Staples, Moneris and many more to come.