Group Account Supervisor - Multiple Open Positions

  • Full-time

Company Description

For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting, and medical education to pharmaceutical and wellness brands. Our mission is to inspire a healthier, happier, well-er world through award-winning work.

If you google us (which you may have done already), you’ll see that spreading wellness is literally our mission. We don’t just talk about making your well-being the most important thing, we mean it. Having a flexible hybrid-work policy, plentiful time off, and colleagues who want you to do well are all part of the gig. Oh, and of course the opportunity to work on some of the good-vibiest campaigns on the planet with very caring, very resourceful people. So, if you’re a rockstar writer, aspiring strategist, jill—or jack—of all trades, or just an all-around nice person, let’s chat.   

Job Description

PLEASE NOTE: Candidates for this role must be able to work out of our New York, Philadelphia or Chicago offices.

Agency Operations  

  • Helps guide process, details, and helps develop tactical plans.  
  • Finances: Helps to develop and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications. 
  • Sound decision making regarding hours dedicated to jobs, what to prioritize. Good understanding of all basic financial tools necessary to account management  
  • Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to identify client issues, and work with Account Lead to moderate conflicts and influence management decisions  

Knowledge  

  • Understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience.  
  • Continuously learning technology  
  • Demonstrates and applies knowledge of assigned brands 
  • Ensures team adherence to agency process.  

Strategy  

  • Vision: Works with team lead to help develop communication objectives & strategies (e.g. marketing/ brand platform briefs).   
  • Demonstrates passion for the brand  

Tactics and Execution  

  • Supports with the Development of marketing/ brand platform briefs.  
  • Production: Manages the production of client-approved marketing tools  
  • Creative: collaborates on creative brief development  
  • Works with team members in developing the writing and preparation of marketing communications plans and proposals  
  • Communication: communicate key Client issues/ initiatives to team accurately and in timely manner  
  • Demonstrates the ability to think creatively and strategically  
  • Basic knowledge of PHCG businesses, offerings, and tools  

Client Relationship  

  • Builds trusting relationships with client counterparts.  
  • Relationship: Frequent, positive client contact with key clients  
  • Supports the team lead to ensure everyone is focused on brand strategy and positioning: client, account team, and other internal departments  
  • Agency Champion: Understands, communicates and advocates the agency POV (point-of-view).  
  • Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly.  
  • Supports in ensuring timely, accurate client documentation & correspondence   

Qualifications

About You: 

  • Exhibits Integrity and Trust  
  • Exhibits Self Development  
  • Bachelors degree  
  • MBA, Masters in Marketing or related discipline preferred  
  • Experience in healthcare communications environment preferred  
  • 5+ years experience  

Additional Information

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

SSW is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range:  $70,000 - $117,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/1/2024.

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