With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more.

Starcom Ad Tech is the heart of digital advertising here at Starcom. Ad Tech continues to grow because we are experts in the art of trafficking digital ad campaigns, skilled at fighting ad fraud, and outstanding optimizers. We are looking for individuals who love tech, are intellectually curious, can work well with others and on their own, and prefer proactive over reactive.

The Supervisor plays a key role in an integrated team responsible for account specific technical implementation of digital campaigns including display trafficking, video trafficking, research partner coding, tagging, etc. of digital media campaigns. The Supervisor is responsible for contributing to the design, development, and execution of campaign operational process with both internal and external contacts to ensure digital media plans meet client specified expectations.

Responsibilities 

• Oversee global Ad ops Associates (both Chicago and Mumbai) and support the media and creative teams to activate digital campaigns (display, video, social, mobile, and programmatic)
• Co-lead strategic conversations with client and media teams around technology integrations that can improve efficiency, range or quality of data, or support new media
• Support Associates in the basic aspects of the trafficking process, including connecting placements to creatives, setting up consistent configurations, and collecting clean data. Lead the more complex aspects of trafficking, including Floodlight tags, DMP integrations, network upgrades, and more
• Lead conversations with the media team on ways to work faster and smarter. Collaborate with fellow Ad ops Managers on process to prevent errors, to ensure consistency, to create a bomb-proof QA checklist
• Collaborate with vendors on behalf of creative agencies when troubleshooting is required
• Become a Subject Matter Expert on any number of technologies; keep yourself and the team up to date on the ever-evolving media landscape through regular research and writing POVs
• You may work across multiple clients, in which case we want you to share the best practices of each with the rest of the group in order to improve our output and standardize our work
• Assist clients in technology tests such as verification partners, and mobile ad servers
• Be responsible for holding media teams and creative agencies to execution timelines

What you’re like:

• Polished and on point. Highly detail oriented, an excellent time manager, obsessed with accuracy, a strong critical thinker, and able to juggle multiple tasks/clients (if you can juggle apples, too, we’ll be impressed)
• A patient and diligent troubleshooter, unwilling to let go of a problem until it is solved
• Good at building relationships – a creative problem solver, a customer service expert, a great team player
• A proven manager of individuals and leader of teams; able to adapt to the mood of the collective
• A good communicator – able to write clearly, speak professionally, and teach complex technical concepts to a non-technical audience in a way that helps the ideas stick
• Unafraid to speak up in meetings large and small – AAI contributions to decision-making are important, and while you don’t have to be loud or boisterous, you do have to be willing to be vocal and active in all discussions.

• A minimum of 3-5 years of experience in digital media (agency or publisher side)
• Four years of college education preferred (technology, marketing, computer engineering, web development, mathematics, or any other geek-friendly focus will do)
• A passion and/or skill for training and development, as the role involves both doing your work and supporting others on the team in their pursuit of excellence
• Experience with digital platforms – if you can go deep on programmatic (DMPs, DSPs, Exchanges), the ins-and-outs of second- and third-party vendors, ad servers of all stripes (display, video, social, mobile), Tag Management Systems (GTM, Ensighten, Signal, etc.), and/or VVF vendors (viewability, verification, and fraud prevention), we will have a great conversation
• Exposure to and/or interest in online advertising bid and pricing models (CPA, CPM, CPC, CPI) a bonus
• While we’re listing technology, we’d love to see skills with HTML5, CSS, and JavaScript
• Starcom clients are primarily DCM users, but if you know Sizmek or Flashtalking, or another similar ad server, please tell us. Also don’t be shy about your expertise with floodlights, rich media, etc.
• Knowledge/experience with the Google Marketing Platform (GMP) helps
• Skills in QA’ing ad tags and conversion tags in a browser environment or tag diagnostic tool are pretty key
• The ability to rock the Microsoft Office suite, particularly PPT and XLS (it’s all about filtering and pivoting

Starcom is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.  

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

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