CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people's lives by connecting real-time data with world- class creative, content, and media in service of growth and ROI.

CoLab is a "power of one" solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the energetic atmosphere of a startup company with the stability and experience of a global leader.

PXP is a content production agency specialized in crafting personalized, global brand content that resonates deeply with brands and audiences across every platform.

Though our name debuted just a year ago, our expertise stretches back through the decades, previously existing as production capabilities distributed across Publicis Groupe’s agencies worldwide. In a strategic move to amplify efficiency and accelerate innovation atscale, we consolidated these diverse capabilities under a single, powerful brand: Publicis Experience Production, better known as PXP.

Today, we are the architects shaping the future of creative production, comprised of 4,000+ specialized experts spanning numerous cities worldwide. Powered by our proprietary technologies, we partner with brands to craft beautifully intuitive, original content that redefines possibilities — ensuring each piece leaves a lasting impression and a deeper customer relationship.

This role will is a part of our Global Production team and will be a key point of contact to our healthcare client's global content studios under the CoLab Studio Lead as go-to support responsible for keeping our Publicis teams connected with our client. 

The Operations Lead is responsible for managing and integrating processes across Global Studio AOR intersections and internal Publicis teams to create consistency and quality services that power satisfaction, meet business requirements, and balance client and agency economics.

Key responsibilities include:

• Project management of studio work supporting global studio teams creating marketing Emails, IVAs, banners, iPDFs and print materials for multiple client brands
• Structures and co-ordinates internal and external status/ touch points- fostering effective communication and collaboration among COE Leads, HUB Leads, Production Engagement Leads (PELs) and relevant Client stakeholders when necessary.
• Define and implement new ways of working to streamline content studio production processes from handoff through to delivery
• Facilitates and supports scope monitoring and ad-hoc budgeting 
• Ensures Standard Operating Procedures (SOPs) and best practice documentation is enforced and continually maintained/optimized
• Supports global hub teams to develop, onboard and manage resource staffing plans
• Supports Publicis CoLab Studio Lead in driving risk mitigation by identifying and communicating quality, budget, and timeline impacts   

This role is hybrid - 3 days/week on-site within our 375 Hudson Street, NY studio

• Experience leading operations within a content production studio, ideally working with both onshore and offshore teams of technical and non-technical teams. 
• Pharma / Healthcare marketing experience is required
• Global content production studio experience required
• Proven success in a client-facing operational role within creative agency or creative studio working
• Strong communication, negotation, and project management skills
• Experience working on delivery of Veeva Commercial Cloud projects 

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $121,000.00 - $204,500.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 04/05/2024.