Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

As a UX Copywriter, you are a key member of the design team. You plan and craft how the client voice engages with customers. You're a storyteller who is at ease presenting and discussing your work with business partners and stakeholders. Design thinking and human-centered design methodologies are second nature to you, as you contribute to the content systems that deliver meaningful customer experiences.

• Collaborates closely with designers to craft seamless customer experiences
• Writes clear, accurate and compelling user interface copy
• Collaborates with project partners and Digital Customer Experience Strategy team to determine the business objectives that drive content strategy
• Makes recommendations on user requirements for projects and contributes to project scoping and planning
• Obtains competitive experience evaluations and customer data and establishes benchmarks for content
• Develops and documents content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
• Presents content concepts in collaboration with designers
• Writers and designs in accordance with design system
• Contributes to the development of the Digital Customer Experience team’s culture and quality standards
• Manage and administer design projects
• Coordinate copy translation

• 3 years + experience in product design or creating of digital experiences.
• Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
• Strong portfolio demonstrating a range of UX writing abilities.
• Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology).
• Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing.
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
• Nice to have: Experience with Financial client , ADA compliance

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $40.00-$62.00 hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 09/15/2024.