Publicis Production is the main global provider of content production for Haleon – a consumer healthcare conglomerate with over 100+ brands we know and love from Sensodyne to Panadol, Emergen-C to Otrivin, Advil to Theraflu, Polident to Voltaren and many more. With innovation and problem solving at the core, Publicis Production will operate as Haleon’s “in-house” entity called CaST – an acronym for Creative at Scale Team.

Our Mission is to drive efficiency, effectiveness and reduce wastage for Haleon. Going beyond the usual dashboard limitations of scheduled reviews and interventions by bringing production, data, and media intimately and seamlessly together and building a data first, creatively driven solution for every brand, campaign and action.

We will defeat the crippling disease of wastage through informed decision making, consistently leveraging our knowledge of the market, audiences, channels, platforms, partners, and formats in the creation of creative assets.

Delivered through our ground-breaking model, where production is fuelled by data insights and an intelligent feedback loop of data is created.  It’s enabled by tech integration so that every decision, execution, and reaction create another layer of learning for our systems, ensuring content relevance and reduction of waste.

A bit about us:

Publicis Production is a collection of award-winning production studios with 3500+ production experts across 40 countries worldwide.  We are proud makers, producing everything from CG animation to DOOH, to print and live action TVCs for some of the world’s leading brands. 

The team at CaST is on the lookout for an EMEA Client Operations Lead that will run regional clients operations, responsible for the overall operations of the model, coordinates delivery, ensures effective communication and collaboration between partners, and between partners and clients.

The three main areas of concentration should be Innovation, Integration, and Management.

Developing guidelines, working closely with Production Planners, Data Translator and Studio Leads.

This role works to ensure teams are working together seamlessly with data management across all studios within Circle.

RESPONSIBILITIES

• Business planning, new business development, scope planning and development, transition and change management.
• Maintaining the operational playbook for CaST and how that interfaces with the Global playbook-working closely with the Regional Client Lead to ensure client satisfaction.
• Overseeing and owning the workflow across CaST model and the day to day activities between Production Planners and Account Managers.
• Own master scope across all projects and model requirements so Production Planners are focused on day to day production tasks
• Staff planning, resource management, and financial management
• Management and oversight of the Direction and evaluation of project management process
• Building, maintaining, and executing on timelines as it relates to the entirety of the model
• Vetting and analysing model feedback and driving innovation and efficiencies
• Identifying improvements as needed-acting as a change agent for excellence
• Collaborating across all CaST studios
• Updating and maintaining operational project tracking
• Updating and maintaining the operational guidelines for CaST

• Extensive experience at a creative or production agency.
• Strong understanding and working knowledge of the production process across all assets, including but not limited to Digital, Social, Film, OOH, Print, Shopper, Expert, etc.
• Great communication, people, leadership, organisational, and project/time management skills.
• Experience managing a team across locations.
• The ability to work both independently and in a team environment.
• The ability to prioritise and consistently handle multiple tasks across multiple clients and teams.
• Flexibility when it comes to changing priorities, while still meeting deadlines.
• Attention to detail, while simultaneously seeing the bigger picture.
• A willingness and ability to learn.
• A positive attitude when executing tasks across accounts.

Publicis Groupe operates a hybrid working pattern with employees being office-based on Mondays and two other days during the working week.

If you have any adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

#LI-Hybrid