Saatchi & Saatchi has grown from a start-up advertising agency in London in 1970 to a global creative communications company with 114 offices in 67 countries and over 6500 employees. Saatchi & Saatchi is part of the Publicis Groupe, the world’s third largest communications group We are a full service, integrated communications network and we work with 6 of the top 10 and over half of the top 50 global advertisers. We’re in the business of getting people to fall in love with our clients’ products and services. We have an unshakeable spirit and unbeatable attitude that Nothing is Impossible, a concept we apply to all our clients and work. We believe in effecting positive change through creativity, always. While we seek out the most brilliant minds to help us on our quest, we’re also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution.

The Senior Manager Content  will be responsible for leading the day-to-day client relationship, ensuring smooth operations, overseeing the team's performance, and delivering client satisfaction. This role will involve meeting with clients, presenting strategies, and maintaining effective communication. 

Main Tasks

Technical & Product

• Build and maintain strong relationships with clients, serving as the main point of contact for day-to-day activities

• Ensure that the team is delivering high-quality work that meets the client's objectives and expectations

• Develop and present strategies that align with the client's business goals

• Lead and manage a team of account executives and coordinators, providing guidance and support as needed

• Collaborate with cross-functional teams such as creative, social media, and digital teams to ensure that all deliverables are aligned with the client's needs

• Ability to stay up to date with new technologies and trends in digital and social media

• Knowledge of project management tools and software

• Proficiency in Microsoft Office and Adobe Creative Suite

• Experience with managing teams of both content and creative

• Experience with data analytics and digital marketing tools

Business Acumen & Operational Efficiency

• Finance savvy and ability to take the right decisions to impact the business

• Strong business sense and ability to understand client objectives and goals

• Experience in managing and leading teams, with a focus on optimizing team productivity and efficiency

• Ability to identify potential areas for improvement and implement effective solutions

• Strong organizational and time-management skills

• Excellent budget management skills and ability to develop and manage project budgets

Innovative & Analytical Mindset

• Proven ability to think creatively and develop innovative solutions to problems

• Strong analytical skills and ability to use data to inform decisions

• Excellent communication skills, with the ability to articulate ideas clearly and effectively

• Strong presentation skills and ability to present ideas and strategies to clients and internal teams

• Ability to work collaboratively and manage relationships with both clients and internal team members

Self

Able to adjust performance based on experiences and feedback and showcases agility and flexibility.

Displays openness to the ideas of others and leverages them when beneficial for the business.

Demonstrates the growth mindset and proactively adapts behavior and performance for sustained success.

Able to set high impact objectives and goes above and beyond to exceed performance.

Able to demonstrate agility and flexibility to respond and reprioritize based on different situations.

Able to constructively challenge the status quo and take risks to challenge internal and external perspectives.

Approaches situations and individuals with honesty, integrity, transparency and humbleness.

Showcases resilience and maintains drive and a positive outlook when faced with challenges.