Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. With offices in Philadelphia, New York, San Francisco, and London, it is a member of the world's largest healthcare communications network, Publicis Health. As a member of this elite network, Digitas Health is also a member of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR0000130577), the world's third-largest communications group, second-largest media counsel and buying group, and a leader in digital communications.

Web: www.digitashealth.com | Facebook: www.facebook.com/digitashealth | Twitter: www.twitter.com/digitas_health

PLEASE NOTE: Candidates for this role must be able to work out of our Philadelphia, New York, or Chicago offices.

The Director is an account team’s production lead! Ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. The Director leads a multi-skill (ie online and offline) team of project managers. This person owns project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports. 

Key Responsibilities: 

Knowledge 

• PM Approach: Ensures that the project management team utilizes a flexible project management approach 
• PM Technical Skills: Leads large teams to drive complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be a strategic problem solver 
• Talent Selection: Demonstrates the ability to hire and retain highly capable people while cultivating diversity and career development 
• SOWs: Accountable for the accuracy of all team SOWs 
• Problem Solving: Team’s chief problem solver and talent choreographer 
• Agency process: Develops key operational tools (i.e. team or brand specific processes) 
• Growing Talent: Demonstrated ability to grow mid-level producer talent; able to effectively handle performance issues 
• Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects 
• Technology: Continuously learning technology. Advanced Microsoft Project and Excel ability. Solid understanding of today’s digital technologies 

Strategy 

• Resource allocation: Reviews all projects across account to resolve resource and skill requirements; drives resource allocation management; ensures the right resources are cast to the need 
• Project Plans: Accountable for account-level master project plan creation and management. 
• Process improvement: Proactively sees opportunities to adjust processes for efficiencies \
• Quality Control: Structures and leads project status reviews; leads cross-team post-mortem sessions 
• Advising: Partners with account/ marketing team to provide appropriate and consistent communication directly to client(s) in an effort to clearly manage expectations 
• Risk Management: Leads large teams to develop and manage risk mitigation plans 

Tactics and Execution 

• Agency Cost Management: Vigilantly seeks to optimize both agency services and internal resources 
• Internal Relationships and Team Leadership: Collaborative business partner to team capability leads 
• Management: Responsible for the career development of others 
• Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks 
• Vendors: Point of escalation for vendor management concerns 
• Scope Definition: Scopes and estimates complex, multi-channel engagements 

Client Relationship 

• Relationship: Client-facing lead on issues related to production and project management 
• Client knowledge: Understands the client’s business and plans projects accordingly 
• Passion: Demonstrates passion for the brands and our work 
• Accountability: Owns vendor/partner relationships 
• Problem Solving: Able to drive difficult or complex production discussions with client and facilitate resolution 
• New Business: Production lead on new business pitches; identifies upsell opportunities 
• Communication and Writing: Uses advanced interpersonal and listening skills. Solid written and presentation skills 

• Professional presentation and client facing skills 
• Dynamic negotiation and conflict management skills 
• Advanced in Microsoft Office including Excel and Microsoft Project 
• Wide-ranging knowledge of digital 
• Knowledge of healthcare is a strong plus 
• Exhibits Integrity and Trust 
• Exhibits Self Development 

Education and Experience 

• Bachelors degree required 
• Demonstrates progression in level of responsibility within a professional project management environment 
• Agency or digital project experience required 
• Healthcare experience strongly preferred 
• Outstanding planning, coordination, management, and communication skills are required 
• Experience with risk management, change management, communications management 

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Digitas Health is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range:  $91,000 - $154,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/1/2024.