When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Duties and Responsibilities

• Process invoices and manage delivery to the clients.
• Assist in daily Cash Log activities, review unallocated cash and send information to the cash team, update payment records in Salesforce.
• Generate reports, such as client specific reporting, creating AR and Cognos reports. 
• Answer inquiries from clients as well as internal groups 
• Ensuring advertisers pay on time and chase them for overdue invoices.
• Monitoring advertiser balances to ensure a reduction in debt.
• Ensuring credit and collection policies and procedures are followed within the team.
• Liaising with customers, as well as internal personnel including the sales team
• Starting legal proceedings if clients do not pay their debts on time.
• Maintaining accurate records
• Monitor Prepay advertiser accounts in the 10-day negative balance grace period to ensure prompt payment.
• Issue daily reports for Prepay account deactivation countdown.
• Monitor deactivated advertiser accounts for subsequent payment and initiate reactivation if paid.
• Issuing final invoices and collecting on past due amounts.
• Create and maintain client set up related to A/R in various systems.
• Upload invoices into client's platforms
• Special projects as needed.
• Contribute to a cohesive departmental unit; promote team environment.
• Promote open intra/interdepartmental communication channels.

• Graduate in Finance/Accounting (or equivalent experience)
• 1-2 years customer service experience, preferably in accounts receivable.
• 2-3 years billing background in high transactional environment preferred.
• Overall 4+ years of experience.
• Strong communication and analytical skills.
• Strong Excel skills and strong knowledge of Microsoft Office suite.
• Able to work with a sense of urgency and without hands on supervision. 
• Ability to display initiative and ownership.
• Proactive and able to anticipate needs and issues before they arise. 
• Must be detail oriented with a passion for accuracy and possess good organizational skills.
• Strong customer service skills 
• Flexible as responsibilities may shift over time.
• General understanding of accounting principles.

Publicis Groupe Commitment to Diversity & Equity Policy:

Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.  

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership’s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency’s leadership be champions of both diversity and inclusion.
• Our Core values “ VIVA LA DIFFERENC’E is based on the very aspect of celebrating differences 
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment:

1. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.
2. When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
3. We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.