translate plus, an award-winning Top 10 international Language Services Provider, including Top 3 in the EU and Top 2 in the UK, is a Publicis Groupe company, one of the most well-established advertising corporations globally. translate plus sits within the network’s cross-media production platform, Publicis Production. This brings together production specialists who are experts in: video, digital media, and print, to produce award-winning content for leading global brands.

Recent recognition awards for translate plus include an award for “Great Employers”, and an award for “Women in Business”, more details can be found on our website regarding these two great achievements.

translate plus also promotes numerous employee well-being policies across all our offices, which align with Publicis Groupe guidelines. We offer WFH flexibility to all employees as well as relevant programs to help promote mental and physical well-being.

translate plus is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, belief, ethnic or national origin, disability, age citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity.

Summary:

As the Accounts Manager for the Sale division at translate plus – a Publicis Groupe, this position requires a pure Account Management of current clients and sales experience to be able to sell more of our services to the current clients. Able to manage a portfolio of clients. The candidates will have to come from translation companies.

Key responsibilities:

• Taking commercial and strategic responsibility for existing and new key client accounts.
• Handling a diverse range of clients based in different countries.
• Growing the business relationship through 360-degree approaches, i.e. proactively reaching out to different stakeholders within an organisation/group, e.g. cold calls, warm calls, obtaining referrals etc.
• Assisting with contract negotiations and tenders/RFIs/RFQs/RFPs as needed.
• Adding value to business relationships by getting involved in core projects and serving as an escalation point for complaints or other matters.
• Scheduling and attending face-to-face meetings and conference calls with customers in order to discuss their needs and requirements in more depth, e.g. client review meetings, escalation meetings, new business discussions.
• Being available for occasional business travels in order to attend face-to-face meetings.
• Scheduling webinars/online demos in order to present our technology portfolio.
• Placing regular customer satisfaction calls and scheduling review meetings with key stakeholders.
• Supporting the onboarding of new departments and stakeholders.
• Assisting with the quoting process when receiving requests from customers, as well as advising them on capabilities, turnaround times, costs, etc.
• Preparing presentations for client meetings to a high standard.
• Preparing and customising proposals/white papers as requested.

• 3 years+ of account management experience from within the industry
• Experience at building and maintaining strong ongoing business relationships.
• Experience with tenders/RFIs/RFQs/RFPs
• Excellent oral and written communication skills in English
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• A very good eye for detail
• Negotiation skills
• Ability to work independently as well as in a team with the confidence to take the lead.
• Taking pride in delivering a high-quality service
• It would be a bonus if you are a German speaker

What we offer:

• Career development and progression possibilities
• High quality trainings (via inhouse and external trainers) and access to thousands of on-line/e-learning courses to develop essential, functional and industry skills (via Publicis Marcel, LinkedIn Learning, etc.)
• Work your world – As part of the Publicis Groupe policy, up to 6 weeks of working from a different country
• Café Marcel – Networking opportunities with fellow colleagues in the Publicis Groupe all around the world
• Inhouse subsidised Publicis Groupe restaurant
• Access to subsidised wellness activities (acupuncture, manicures and massages)
• Staff discount at bars and restaurants in the local area around the office
• Staff discount at Westfield shopping centre
• Life assurance and Income protection (disability benefit)
• Paid leave days increase on yearly basis
• Work in an Iconic office complex

We also offer an extensive Employee Benefits Scheme, which includes:

• Team building events
• Working from home
• Flex hours
• Office equipment allowance
• Family friendly policies (extended maternity/paternity leaves etc)
• Help@hand (health and wellbeing support)
• Breakfast, fruits, tea, coffee, cereal
• Team lunches
• Easter hamper
• Pizza day (in office)
• Flu vaccine
• Eye test
• Friday drinks
• Summer gathering
• Christmas gathering
• Christmas gifts/vouchers

In addition to the general benefits scheme we also offer a Service Recognition Plan, which means that with every year at translate plus there are additional rewards for employees such as extra holidays, dental insurance, bonus payments, treats & vouchers, etc.

Do you want to work for a market-leading company?

If you cannot wait to become the next member of our successful team, please contact us now!

Please note that we normally receive a very large number of applications. We aim to get back to you as soon as possible should you be invited for an interview. If you are not invited for an interview at this stage, your application will be saved for future consideration - with your explicit permission and as per our GDPR-policy and/or related official regulations.