We’re a values-based business built around a philosophy of  DO | FEEL | THINK. For our people, it encourages them to DO IT, to FEEL BELONGING and to THINK INDEPENDENTLY, creating a vibrant environment where our people can do the best work of their careers. We use DO | FEEL | THINK to inspire our clients too.

We want clients to show their values to the world through the acts they create digitally and in real life, helping to generate greater emotional connection with their products and brands, and creating audience relationships built on true Belief.

How do we do it? By connecting the modern key Belief drivers of PR, Sustainability, Employer Brand, and Digital Influence – all crucial to helping businesses win in our increasingly values-based world. It all adds up to a vision of creating a progressive and connected creative agency that helps clients find new ways to grow. 

Our Commitment
Diversity and inclusion is a core part of who we are at MSL. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. 

We are looking for a brilliant Associate Director to join our Employee Experience team.

You will have an opinion on the latest trends and be able to guide our clients, the team and the wider agency as a thought leader in all things employee comms (internal comms, attraction, employer brand, EVP).

You will provide a strong vision and leadership alongside the senior team.

Key Skills & Responsibilities

• Working on and responsible for several client accounts, leading each account team and leveraging the specialists across MSL and the Groupe to solve our client’s toughest communications challenges
• Own the strategic dialogue with clients to influence the quality of the briefs we get from the client
• Identify, plan and develop revenue opportunities
• Develop and run campaigns with fresh ideas that will challenge our clients and ourselves to deliver bold creative thinking
• Drive the commercial success of the practice maintaining control and awareness of financials and owning and exceeding revenue targets
• Contribute to the development of new business opportunities by leading pitches, actively cross selling across the agency and broader Groupe and turning connections and network into revenue
• Work with senior team members to ensure a sustainable and profitable team structure across all client accounts and meet commercial KPIs across personnel, revenue and utilization levels
• Ensure the team structure creates an environment for ongoing learning & development
• Champion client team activity, individuals’ success and reward and recognise great work
• Enrich the culture across the team and agency
• Work with and educate team members to define and implement

Attributes & Qualities

• Extensive experience in the world of employee communications; across talent attraction, employer brand and engagement in an agency environment
• Experience in a leadership position, managing a team and a portfolio of clients
• Confident in sharing your views and passionate, you’ll be a team player and able to listen and take on board the views of others.
• Entrepreneurial and inventive, making positive things happen to continually drive growth
• A natural problem solver – someone who run towards the fire, rather than away from it
• Track record of proactively driving sustained and profitable growth
• Excellent presenter at the highest levels, with a proven track record of pitching and winning new business
• Conscious of and actively driving the right type of growth in the practice and people

MSL has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• REFLECTION DAY - An additional day of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with employees being office-based on Mondays and two other days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

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