When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Organization Objective/Purpose:

This position in the Engineering team under the Digital Integration Services organization. We drive the first mile of the customer experience through personalization of offers and content. We are currently on the lookout for a smart, highly driven software engineer.

You will be part of a team that is focused on building solutions, pipelines using latest design principles and tech stacks. You will also be expected to Identify, design, and implement improvements including re-designing infrastructure for greater scalability, optimizing data delivery and automate processes/pipelines.

The incumbent is also expected to partner with various stakeholders, bring scientific rigor to design and develop high quality software.

She / He also must have excellent verbal and written communication skills and be comfortable working in an entrepreneurial, ‘startup’ environment within a larger company.

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• 6+ Years of developing and implementing marketing automation solutions, with a focus on Adobe Marketing Cloud, Adobe Campaign & Adobe Experience Platform services (RT-CDP, AJO, AJA).
• Technical developer certifications across one or more of the products mentioned above.
• Expertise in core web technologies including XML, HTML5, CSS, client/server-side-scripting languages such as JavaScript, Python, consuming RESTful APIs & interacting with GraphQL APIs.
• AEP Data Collection & Ingestion from diverse sources
• ETL (Extract, Transform, Load) workflows for seamless data movement and transformation between various data sources and AEP for data cleansing, enrichment, and normalization.
• AEP Data Preparation Development: Define XDM, create a data set, profile merge and segmentation.
• Implement data governance policies, and data usage labels and ensure compliance with data privacy regulations and industry standards.
• Data Activation: Integration with Target, Analytics, AJO, Campaign, Destination Configurations, Export APIs
• Performance and Load Optimization: Optimize data processing performance and conduct load testing to ensure AEP can handle expected data volumes and user loads without performance degradation.
• Data Quality Assurance: Implement data quality checks and validations to ensure data accuracy, consistency, and integrity.
• AJO Journey Creation and Measurement: Implement, configure, test, and rollout new journeys, campaigns, configurations (Email, SMS, Push notification, Data Source, Event), Custom Action, 3rd Party API integration, Offer creation & decisions, Journey reporting & monitoring.

Data Management 

• Experience with both structured and unstructured data
• Experience working on AdTech or MarTech technologies.
• Experience in relational and non-relational databases and SQL (NoSQL is a plus).
• Experience with Cloud technologies is added advantage (AWS or Azure)
• Good understanding of Data Modeling, Data Warehouse, Data Catalog concepts and tools
• Ability to deal with data imperfections such as missing values, outliers, inconsistent formatting, etc.

Architecture & Solution Design  

• Business Use Case Design: Analyse business requirements and translate them into comprehensive AEP solutions. Develop detailed business use cases that demonstrate how AEP functionalities can be leveraged to address specific business needs and improve customer experiences.
• AEP Solutions Development: Utilize your expertise in Adobe Experience Platform to design, develop, and implement end-to-end business use cases. Leverage AEP functionalities and data capabilities to build innovative and effective solutions that align with business objectives.
• ETL and Integrations: Design and implement efficient ETL processes and integrations with other systems to ensure a continuous flow of data and activation for marketing activities.
• Experience with Adobe Journey Optimizer Journey design and configuration to ensure accurate tracking, targeting, and messaging for omni-channel interactions.
• Troubleshooting and Issue Resolution: Monitor the performance of AEP solutions, proactively identify issues, and provide timely resolutions. Troubleshoot any technical challenges and optimize AEP workflows for enhanced efficiency.

In addition, the candidate should have strong business acumen, and interpersonal and communication skills, yet also be able to work independently. He/she should be able to communicate findings and the way techniques work in a manner that all stakeholders, both technical and non-technical, will understand.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Conditions of Employment

All job offers are contingent upon successful completion of background checks.

Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly.  If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.  We offer associates a variety of benefits that work as hard for them as they work for us.