Account Manager

  • Full-time

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

  • Life at Epsilon:
  • DE&I:
  • CSR:

We’ve quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion, and signed many of the world’s well-known brands to our growing roster of European clients - who you’ll be working with directly.

We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals.

Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability.

Job Description

Account Managers are Commercial Solution Strategists – providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross teams.

A Team of Subject Matter Experts across EPC Solutions, Platforms, Capabilities & Products – with a laser focus on the coordinated efforts of the team’s expert delivery of exceptional client services.

About the role:

  • Own the e-commerce strategy, campaign execution and data insights for your client portfolio
  • Service a portfolio of brands while partnering successfully alongside Sales teams to meet client revenue targets, while actively driving additional revenue.
  • Manage campaign launches across cross-functional teams, exploring innovative solutions to ensure strategic, effective, and efficient execution to accelerate go-live timelines
  • Application of the full capabilities of Epsilon Digital including onsite and offsite digital marketing strategies
  • Have regular client meetings and build relationships with key client contacts including marketing, merchandising, and media decision makers
  • Quarterly Business Planning & Client Growth Strategies that convey results that champion digital marketing and its impact on a client’s overall success.
  • Negotiate win-win solutions that maximize value to Epsilon and results for clients.
  • Conceptualise and implement automation projects to drive efficiencies.
  • Interpret trends and analytical insights to create new strategies and optimise and troubleshoot existing programs


  • Experience within the digital marketing landscape – agency or client side.
  • Possesses excellent interpersonal and communication skills with people of all levels and disciplines.
  • Is highly organized with experience in project management.
  • Is a creative thinker and strategic problem solver who strives for continuous improvement.
  • Is knowledgeable about the digital industry and motivated by its evolving nature.

Additional Information

Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what’s right, not what’s easy and accepted. When you’re one of us, you run with the best. You’re part of a company with industry-leading technology, with the opportunity to work on projects for some of the world’s biggest brands. Our people have the talent, tools and passion to do epic things together—for our clients, for consumers and for our community.

Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. 

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.



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