Senior Director, Enterprise Architecture – Salesforce Centre of Excellence

  • Full-time

Company Description

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

What if you were empowered to enable a company’s most complex digital business transformation? What if you could work for a company that believes that top-line growth is as important as work-life balance? What if you could collaborate with teams of talented and passionate individuals to craft innovative architectures and transformational strategies?

A Senior Enterprise Architect in our Salesforce Centre of Excellence is a customer-facing enterprise-wide expert with broad technical skills, deep industry knowledge, and unparalleled business acumen. They have deep and broad knowledge of Salesforce, AppExchange and the overall Salesforce ecosystem. The Senior Enterprise Architect engages with companies and prospects using a business capability approach and value propositions that align with the company’s growth, M&A, product and operations strategies (growing revenue, optimizing costs, and mitigating risks).  A Senior Enterprise Architect is a blend of deep technical skills and deep soft skills including communication, influence, inspiration, teamwork and leadership.

A Senior Enterprise Architect is trusted and respected as a thought-leader by company’s business and technology teams. They is comfortable, experienced and accomplished at working with business and technology executives. The Senior Enterprise Architect is also highly collaborative and knowledgeable of a company’s strategies and is pragmatic and practical in approach to problem solving and decision making. They is innovative with aptitude for foresight, systems thinking and design thinking. They are business outcome focused.

The Senior Enterprise Architect proactively and holistically helps guide companies through transformation and optimization initiatives by applying existing, new, and emerging technologies, with a primary focus on the Salesforce eco-system.

The Senior Enterprise Architect is a subject matter expert in a variety of categories that will include: application architecture, data & information, integration, security, cloud computing, distributed platforms, mobile, and analytics. Senior Enterprise Architects are expected to use proven consultative approaches to engage with company’s and define their transformational journey along with steps to get there.

Your Impact

  • Lead development of multi-year business capability roadmaps for a company’s business units such as Marketing, Sales, Services, HR, and Finance.
  • Facilitate enterprise strategy development, opportunity identification, business cases, technology adoption opportunities, operating model development, and innovation opportunities. Lead formulation of strategies for the enterprise services like search, content management, data, integration, micro-services, etc.
  • Facilitate development of cross-functional business solutions that combine knowledge of business capabilities, value streams, and business processes.
  • Focus on enabling companies to grow revenue, optimize costs, and mitigate risks.
  • Partner with stakeholders early in the project lifecycle to identify business, information, technical and security architecture issues and act as a strategic consultant throughout the technology lifecycle.
  • Define architecture principles, guardrails, standards and policies.
  • Lead or participate in the enterprise architecture governance, compliance and security activities (architectural reviews, technology sourcing, data governance) to ensure technology solutions are consistent with the target state architecture.
  • Promote the Enterprise Architecture processes, strategies, and recommendations to companies and prospects.
  • Provide architecture leadership and oversight for transformational enterprise impacting initiatives.
  • Lead the enterprise architecture assessment to identify reuse opportunities.
  • Develop and maintain architecture artifacts, frameworks, and patterns as references for engineers and architects.
  • Participate in the architecture community of practice, internal knowledge sharing  sessions, external events such as Dreamforce and customer briefings
  • Construct deliverables that demonstrate how to move a company toward realizing its strategic goals and targeted business outcomes using structured approaches.
  • Liaise with subject matter experts across the industry and within the organization to accomplish enterprise architecture goals and objectives.
  • Lead analysis of technology industry and market trends to determine their potential impact on the enterprise architecture.

Qualifications

Your skills and experience

  • 15+ years progressively responsible experience with direct responsibility for digital business transformation formulation leveraging Salesforce and the Salesforce eco-system.
  • 10+ years in senior level architectural experience in Enterprise Architecture (Business, Data & Applications) with a focus on the Salesforce eco-system
  • Bachelor’s degree in computer science, computer engineering, electrical engineering, systems analysis or a related field of study, or equivalent experience.
  • 10+ years of experience in at least three disciplines, such as business, information, solution or technical architecture, cloud architecture, application development, middleware, information analysis, database management or operations in a multitier environment.
  • 10+ years of experience in specific industries, including retail, manufacturing, financial services and/or healthcare – deep business process knowledge of those industries
  • 5+ years of leading and managing Enterprise Architecture teams in one or more of the following areas: enterprise transformation, business transformation and optimization, strategic planning, leadership, business relationship management, and business process management.
  • Proven ability to lead the creation of architecture assessments, roadmaps, and strategies. Experience in defining and documenting Enterprise Architecture current, interim and future states, capabilities, mapping applications to capabilities, performing capability gap analysis, defining business values and identifying and evaluating options to close gaps.
  • Strong leadership skills and superior visual and oral presentation skills – comfortable presenting to large and small groups, with business and technical attendees
  • Excellent strategic thinking, analytical and technical skills.
  • Exceptional interpersonal skills, including teamwork, facilitation, listening, influencing, and negotiation, including the ability to create marketing and messaging materials that meet stakeholder needs.
  • Experience facilitating and leading multi-disciplined, high-performance teams. Experience with large scale project delivery (e.g., Customer Relationship Management, Business Intelligence / Enterprise Data Platform, Enterprise Resource Planning / Financials, etc.).
  • Ability to enable decision making by collaborating with key stakeholders and the extended Publicis Sapient team to deliver results, and to resolve conflicts expediently.
  • Experience with defining Enterprise Architecture best practices and guidelines with a focus on business impact.
  • Proven success in applying a structured approach to analyse business problems and architect innovative technology-based solutions within the defined enterprise guidelines and standards.
  • Exposure to multiple, diverse technologies and processing environments. Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics.
  • Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks (eg TOGAF, Zachman)
  • Ability to define, maintain and manage architecture models, frameworks, and artifacts and their building blocks (lower-level component) for the enterprise.
  • Ability to balance the long-term (“big picture”) and short-term implications of individual decisions.
  • Ability to estimate the financial impact of Enterprise Architecture options
  • Knowledge of all components of holistic Enterprise Architecture
  • Ability to communicate ideas clearly and concisely in written documents (graphics or text), and to present these coherently and logically
  • Excellent planning and organizational skills. Experience with innovation and ideation methods, such as design thinking
  • Knowledge of business re-engineering principles and processes
  • Ability to rapidly comprehend the functions and capabilities of new technologies and apply them to business needs
  • Familiarity with basic graphical modelling approaches, tools and model repositories

Set yourself apart with 

  • Significant experience delivering digital business transformation for Financial Services Sector clients

Additional Information

Publicis Sapient UK is a Disability Confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position, and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point in the process, please get in touch as soon as possible by emailing [email protected]. Publicis Sapient UK will then work with you to explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us at [email protected]

  • We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension
  • We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle
  • We are proud to actively invest in your learning through various learning platforms
  • Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts
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