Manager Strategic Programs Office

  • Full-time

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

    Job Description

    About Strategic Programs Office

    The Strategic Programs Office is part of the global Business Management team. The Strategic Programs Office works closely with Executive Leadership Team to conceptualize, architect, and drive a host of cross-functional strategic programs aimed at delivering performance & productivity improvement, process standardization and building sustained capability across the organization. This team will serve as an incubator for new initiatives across the company as well as to build high performing teams. The range of work includes, but not limited to:

    • Strategic initiatives across different BUs
    • Operational excellence initiatives with cross functional engineering and business teams
    • Financial modeling & scenario analysis, pricing model development, business due diligence
    • Drive setting up strategic alliances & partnerships with companies to aid market growth
    • Architect, coordinate & drive delivery of other cross-functional programs

    Why we are looking for you

    • You have experience in owning and driving initiatives working with senior leadership.
    • You are a big picture thinker and have strong execution skills.
    • You can work through complex and evolving environments under minimal supervision.
    • You enjoy new challenges and are result oriented.
    • You can influence people and enable collaboration of the highest order.

    What you will enjoy in this role
    If you love challenges, we have many for you. As part of a vibrant team, you will get to work on a range of initiatives that will allow you to achieve great things while enjoy doing that.

    What you will do

    • Support Leadership teams in identifying opportunities & conceptualizing program objectives.
    • Define program scope and structure program execution plan.
    • Define baseline metrics/goals to quantify program outcomes.
    • Gather and document requirements for the program.
    • Own program(s) assigned and drive them to closure within defined timelines and budget.
    • Work closely with program team members and provide operational support to program team members to drive program outcomes.
    • Work with various business stakeholders to drive program support & coordination.
    • Identify, manage, resolve and/or escalate issues/risks at the program level.
    • Report progress on program status to the program sponsor and stakeholders
    • Support organization development activities such as hiring, training, planning, etc.

    Qualifications

    We are looking for people with a clear focus on driving strategic initiatives across the company. The ideal candidate will have:

    • 12 to 15 years of overall experience with exposure to business analysis or program management 
    • Ability to think top-down yet stay connected to details.
    • Structured problem-solving skills with a practical sense of what works in the given context.
    • Bias for action, with an unwavering focus on measurable outcomes
    • Ability to work collaboratively and operate at all levels with global, cross-functional teams.
    • Ability to influence without authority and deliver results in a time-bound manner.
    • Excellent communication skills with ability to communicate across all organizational levels
    • Ability to quickly develop and maintain relationships within the organization and/or with external partners.
    • Proficiency using following Microsoft/equivalent tools: Word, Excel, PowerPoint, Project
    • Work experience in operational/business excellence, pre-sales or operations consulting roles, and delivered projects on more than one of these areas: Operational excellence, Market research & strategy, Business due diligence, Incubation of high performing business teams, Sales and business process setup/improvement, Pricing models & scenario modelling, Other strategic/cross-functional initiatives. 
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