Associate Campaign Operations Manager

  • Full-time

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

We’ve quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion, and signed many of the world’s well-known brands to our growing roster of European clients - who you’ll be working with directly.

We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals.

Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability.

Job Description

We're looking for someone with a desire to pursue a career in digital media & e-commerce and a passion for troubleshooting. Joining Epsilon as an Associate, Campaign Operations Manager, you'll play an integral role in helping our clients achieve their business goals.  All our recruits are provided an extensive training programme. Initially lasting 6 months, this is made up of both formal and on the job learning. You'll benefit from the opportunity to gain hands-on experience and develop a broad understanding of digital marketing and onsite personalization, from both a technical and commercial perspective. On completion you'll review progress with your manager and plan out your development for the following year. We encourage continuous learning and pride ourselves in supporting the progression of our team. You will be responsible for configuration, trafficking, testing and quality assuring client campaigns, both on and off-site. This is a unique opportunity to join an ambitious, leading digital marketing business. If that sounds like your sort of place, we’d love to hear from you.

Essential Functions and Responsibilities:

  • Build and configure on- and off-site campaigns.
  • Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline prioritisation is key.
  • Work on the onboarding process for new customers ensuring that the foundation to launch is the best it can be.
  • Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements.
  • Test new product releases ensuring user experience remains intact. 
  • Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results.
  • On-going support and maintenance of existing clients.
  • Become an expert in our platforms and processes.
  • Conceptualize and develop automation projects to be used company wide.
  • Troubleshooting technical setups.
  • Ownership of your development. Actively seek out opportunities to learn and support those around you.


  • A Bachelor degree and/or relevant courses.
  • Working knowledge of HTML and CSS languages (ability to identify and construct CSS selectors). Regular Expression and Javascript or Typescript knowledge is a plus but not essential.
  • Demonstrable interest in digital marketing and tech.
  • Keen attention to detail.
  • An excellent team player.
  • Ambition and a desire to learn.
  • Curiosity and an aptitude for problem solving.
  • Strong time management and prioritisation skills.
  • A pro-active, self-starter that thrives working in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • A collaborative, positive ‘can-do’ attitude.
  • You're adaptable, every day will provide a different challenge.

Additional Information

Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what’s right, not what’s easy and accepted. When you’re one of us, you run with the best. You’re part of a company with industry-leading technology, with the opportunity to work on projects for some of the world’s biggest brands. Our people have the talent, tools and passion to do epic things together—for our clients, for consumers and for our community.

Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. 

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.



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