Company Description

There is no substitute for a big, different, organising idea. An idea that disrupts. An idea that moves you. And an idea that zags when the world zigs. It enhances the value of the brand, and it grows our clients’ business.

And today, advertising is just one way to communicate an idea. Today a brand is only as strong as its weakest touchpoint. That’s why we apply the same level of BBH thinking, the same amount of care, craft and creative magic to the entire customer experience. We do this to create not just a connected and consistent customer journey, but an extraordinary one.

In practice, in the direct arm of BBH, this means we help our clients attract new customers, convert more customers and grow the value of existing customers. We like to work with people who are different. Our enduring commitment to difference is best embodied by The
Black Sheep. It represents our businesses, our culture and the people who work here.

Black Sheep Studios are an 8 year old BAFTA-winning creative production studio at the heart of BBH London with a rich history in production craft. They don’t believe in rosters which gives them the freedom to unearth bespoke creative talent and build teams around every Production.

We’re looking for a new Account Executive to join our growing health team. The successful candidate will have a passion for creative advertising and an interest in healthcare communications.

Account Executives (AE) are the foundations of our account management teams. They are the GLUE. As an AE you are the person the team looks to get stuff sorted. To get everyone in the right place at the right time. Know what is going on and be one step ahead. A BBH AE exudes passion, excitement and energy. You are hungry to learn rom those around you, operating as a sponge, learning everything you can at every interaction. You take on al tasks, big and small with gusto.

Responsibilities and Capabilities:

Commercial

● Understand the day to day finances on your account and be responsible for keeping project finance trackers & timesheets up to date
● Share key commercial data and business information with your wider team
● Deliver all tasks on the deadline OR flag where this is not possible to line managers in advance
● Begin to demonstrate an understanding of the client and BBH’s commercial landscape
● Demonstrate a strong sense of commercial responsibility - understanding the importance of POs and billing
● Learn to treat client and agency money as if your own
● Support pitch teams with financial administration - helping to track and protect costs
Client
● Represent the Agency in a professional manner at all times, with clients and external partners
● Understand the landscape your client is operating in and the impact that has on their communication
strategy as well as understanding their target audience, their relationship with the client’s brand and how thi impacts messaging within a campaign
● Articulate the different brand positions for your client’s key competitors

● Constantly consider the small details of each client interaction, to ensure BBH are always striving for a better working environment
● Practise front-foot account management, planning ahead, knowing your timings inside out, knowing the team’s movements and planning around these commitments to ensure smooth project delivery
● Develop strong relationships with all client contacts
● Have excellent attention to detail. Making it your mission to know the clients brand guidelines inside and out, ensuring all presentations are delivered to the correct standard
● Support new business pitch teams with a can-do and proactive attitude

Creative

● Passionately care about great creative work. Identifying great work and articulating why
● Demonstrate good creative judgement and voice your opinion within creative conversations, including internal creative reviews
● Understand the difference between idea and execution
● Understand and interpret client feedback, and begin to interrogate and discuss with your internal account team
● Provide inspiration during creative briefings with relevant references
● Support creative presentations, by preparing all the stimulus to build the most compelling creative “sell”
meeting for the clients
● Have an understanding of the overall process for production across different channels. Working with AMs and Producers to be able to create project timing and keep these up to date throughout the project.
● Read trade publications and keep a finger on the pulse of new exciting work both in and out of category

Culture

● Have a clear understanding of what “Power of Difference to Make a Difference” means. Demonstrate clear communication and listening skills
● Ensure all meetings run smoothly, booking rooms, preparing the environment & materials, and confirming attendees and roles in advance
● Manage your workload effectively and efficiently
● Develop relationships internally with key point people in all departments and within your team. Have an infectious can-do attitude, which makes people want to come to you as they know you approach all tasks with a positive attitude.
● Be curious and constantly seeking to learn
● Have outstanding organisational skills, meaning you are always on the front foot with key information to hand
● Ensure all your communications/interactions are clear, concise and action orientated
● Bring all of you to work, your passions, your hobbies, creative pursuits and side hustles.

Qualities and Skills

● Preferably at least 6 months experience in an AE role or similar
● A desire for great work
● Clear and concise communication style
● A collaborative working style and infectious energy
● Action oriented
● Highly organised with excellent time management
● Passionate about great creative work and good creative judgement.
● Persuasive presentation skills
● High EQ, understanding how to read people and always thinking of others.
● Flexible and adaptable. Taking ever-changing circumstances and project demands in your stride, always the picture of calm and controlled.
● Curious, always seeking to learn from those around.

4 days hybrid in-office working arrangement.