Account Executive

  • Full-time

Company Description

About Digitas

Digitas is the Connected Marketing agency, built on the principle that there are better ways for brands to connect with people. We leverage comprehensive data, technology, creative, media and strategy capabilities to deliver Media-Fueled Creativity via connected Solutions that include Connected Campaigns, Social Marketing, Brand Experience, CRM & Loyalty, and Marketing Transformation. A Leader in Gartner’s Magic Quadrant for Global Marketing Agencies for six consecutive years, Digitas serves the world’s leading brands through a global network comprised of more than 4,000 employees across over 30 countries and 50 offices. For more information visit

Job Description

What you’ll do:

You will also be supporting the team to produce memorable and effective campaigns for our clients. All the while building strong relationships with both our clients and internal agency stakeholders. You’ll also be involved in running internal agency projects and tasks, which gives invaluable experience in understanding the many facets that make up and advertising agency.

You will be reporting into the agency Client Service Team (Account Director) across multiple clients and multiple disciplines pertaining to the agency brand itself. You need to be able to hit the ground running from day 1, be a self-starter and consistently drive excellence with a keen eye for detail.

We’re looking to build something awesome, and for that to happen we need the right people. In other words, we’re going to be really fussy. In fact, the right personality is just as important as the right experience. We’re here to work hard and have fun.

 Day to day, your role includes:

  • Meet/liaise with clients.
  • Manage a portfolio of accounts.
    • Receive briefs/debriefs on projects.
    • Attend status meetings at various businesses.
    • Keep a detailed list of projects on the go with timelines/deadlines.
    • Compile quotations to be approved by management before sending on to client.
    • Manage projects from start to finish i.e.  Follow up with studio/client to ensure deadlines are met.
  • Engage in project management duties.
  • Attend meetings with clients (when required)
  • Maintain good relationships with clients.
  • Assist with writing client reports.
  • Assist with traffic and driving work in studio.
  • Undertake administration tasks related to the client portfolio.


We’re looking for a talented Account Executive with impressive work experience, which typically includes:

  • A relevant tertiary qualification.
  • Minimum 2 years’ experience as an Account Executive in an Advertising Agency.
  • Digital & Digital Media Experience is essential.
  • Proficient in MS Word (i.e., Word / Excel / PowerPoint)
  • Well versed in Digital.
  • A good command of the English language (both verbal and written)
  • CRM experience.
  • Strong presentation skills.
  • Strong organizational and administration skills.
  • Strong time management skills
  • Strong multi-tasking skills (ability to work on more than one brief at any given time)
  • Business savvy with strong numerical skills.
  • Ability to grasp concepts, systems and processes
  • Understand customer journeys and maps
  • Advantageous:
    • An understanding of Marketing Automation/Technology (Martech)
    • FMCG, retail experience
    • Financial services/Insurance account experience

Additional Information

Specific Responsibilities:

  • Working efficiently and smoothly with seniors
  • Learning and following process from seniors
  • Following company process, contact reports, Chase management, budget tracking etc.
  • Honing excellent communication skills
  • Developing effective and confident presentation skills
  • Oversight and guidance of the campaign-building process
  • The ability to determine and prioritize hi-low priority work
  • Management of internal and external stakeholder expectations
  • Constantly drive for client satisfaction and positive feedback
  • Constant, effective communication with internal and external stakeholder on all work you are responsible for. Being proactive in the way you communicate and upward manage is essential.
  • Problem solving
  • Timekeeping, deadline management and punctuality
  • Co-worker relationships
  • Skills growth, industry research and constantly seeking personal growth and upskilling yourself
  • Ensuring high and consistent quality of your own work
  • Ensuring quality control of work delivered from studio

Got what it takes? We’d love to hear from you.

Candidates must please submit a concise CV. 

Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after submitting your application, please consider your application as unsuccessful.

Publicis Groupe is proud to be an equal opportunity employer and prohibits any forms of Discrimination or Harassment. We celebrate diversity and are committed to creating an inclusive environment for all our employees in line with our Employment Equity Plan. All appointments will be based on qualifications, experience and best fit but preference will be given to all candidates from designated groups.

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