Product Manager
- Full-time
Company Description
Publicis Groupe is one of the "Big Four" agency companies, alongside WPP, Interpublic and Omnicom. It has operations in over 200 cities in 100+ countries and around 100,000 employees.
Re:Sources is Publicis’ support organisation to centralise the finance, administrative, legal, tax, IT, procurement and property functions and leave the units, e.g. agencies, to do what they do best in terms of looking after the client's business.
Our team, rOar, resides in various countries. Our clients are the agencies within the Publicis Groupe.
Our product, rOar, is Publicis Groupe’s Project Management, Resource Management and Time Tracking tool. It is used by agencies that are on ‘Altair’, (Publicis Groupe’s SAP implementation) and as such is integrated within the Groupe’s Altair ecosystem.
rOar v2.0 is being built upon Adobe’s Workfront, a leading enterprise PPM solution.
The rOar team is responsible for configuring Workfront, building custom Saas solutions around it and integrating our solution with other systems.
Job Description
Role Overview
We are looking for a Product Manager to join our expanding Product Team, responsible for delivering the Publicis Groupe’s Project Management, Resource Management and Time Tracking tool. Your primary responsibilities will be to analyse customer requirements, create functional specs and ensure the product features are delivered to the highest of standards.
You should have a proven track record of analyzing complex requirements, translating these into functional user stories and delivering first class product features within a high volume, fast paced, agile software development team. Experience in working closely with a designer and a development team to ensure the requirements are clearly understood is essential as too is the need to have ample experience in carrying out quality assurance.
You must also possess the ability to persuade and influence our customers to ensure the right solution is agreed as too the ability to manage multiple feature requests at one time.
The role is a global role, with a global customer base. The ability to flex your working pattern, on occasion, in order to accommodate customer meetings across the globe would be beneficial.
Responsibilities
As Product Owner
Own the end to end delivery of each feature assigned, ensuring delivery on time, to include:
Creating & Maintenance of roadmap
Backlog refinement / grooming
Attending daily stand ups for your feature
Reporting of risks/issues where applicable
Gathering and analysing customers’ requirements
Recording the requirements in a BRD
Scheduling and leading the feature review meeting to explain the requirements to the dev and design team
Agreeing the solution with the team
Liaising with designers to get the UX and UI right and finalise the design
Creating functional specifications
Testing the wireframes and UIs on customers to get early feedback
Prioritisation of the user stories and gaining sign off of the specification
Passing the design docs and requirements to developers
Writing or where applicable reviewing and approving test scripts
Testing the solutions
Preparing release notes
Training the Production Support team
Carrying out demonstrations of the new feature or the product as required
Triaging any bugs during UAT of the deliverable
Gaining sign off from the customer for release to Production
Carry out data analysis to review product usage and review customer feedback
Review competitor products and new technology to keep abreast of software developments
Build and test Adobe Workfront reports per the customer’s reporting requirements
Qualifications
Skills/Experience
Must have excellent analytical skills with a focus on finding solutions to business problems via technology
Must have a thorough understanding of the business and its commercial, information and technical requirements
Knowledge of designing software end-to-end, i.e. from requirements analysis to design to implementation and to roll-out, is essential
Experience in managing software applications that solve business problems is essential
Creative problem solving skills are essential
Must be a good communicator with the ability to persuade and influence
Experience in customer relationship management is highly desirable
Ability to continuously prioritise and manage a considerable workload
Previous experience in Software as a Service business is desirable
Must have experience working with one or more of the leading industry enterprise PPM tools. Experience working with Adobe Workfront is desirable.
Advanced Excel knowledge is desirable
Strong experience with both waterfall and agile methodologies is a must