Product Manager

  • Full-time

Company Description

Publicis Groupe is one of the "Big Four" agency companies, alongside WPP, Interpublic and Omnicom. It has operations in over 200 cities in 100+ countries and around 100,000 employees.  

Re:Sources is Publicis’ support organisation to centralise the finance, administrative, legal, tax, IT, procurement and property functions and leave the units, e.g. agencies, to do what they do best in terms of looking after the client's business. 

Our team, rOar, resides in various countries. Our clients are the agencies within the Publicis Groupe.    

Our product, rOar, is Publicis Groupe’s Project Management, Resource Management and Time Tracking tool. It is used by agencies that are on ‘Altair’, (Publicis Groupe’s SAP implementation) and as such is integrated within the Groupe’s Altair ecosystem. 

rOar v2.0 is being built upon Adobe’s Workfront, a leading enterprise PPM solution.  

The rOar team is responsible for configuring Workfront, building custom Saas solutions around it and integrating our solution with other systems. 

Job Description

Role Overview 

We are looking for a Product Manager to join our expanding Product Team, responsible for delivering the Publicis Groupe’s Project Management, Resource Management and Time Tracking tool.  Your primary responsibilities will be to analyse customer requirements, create functional specs and ensure the product features are delivered to the highest of standards. 

You should have a proven track record of analyzing complex requirements, translating these into functional user stories and delivering first class product features within a high volume, fast paced, agile software development team.  Experience in working closely with a designer and a development team to ensure the requirements are clearly understood is essential as too is the need to have ample experience in carrying out quality assurance.   

You must also possess the ability to persuade and influence our customers to ensure the right solution is agreed as too the ability to manage multiple feature requests at one time. 

The role is a global role, with a global customer base.  The ability to flex your working pattern, on occasion, in order to accommodate customer meetings across the globe would be beneficial. 

Responsibilities 

  • As Product Owner 

  • Own the end to end delivery of each feature assigned, ensuring delivery on time, to include: 

  • Creating & Maintenance of roadmap 

  • Backlog refinement / grooming 

  • Attending daily stand ups for your feature 

  • Reporting of risks/issues where applicable 

  • Gathering and analysing customers’ requirements 

  • Recording the requirements in a BRD 

  • Scheduling and leading the feature review meeting to explain the requirements to the dev and design team 

  • Agreeing the solution with the team 

  • Liaising with designers to get the UX and UI right and finalise the design 

  • Creating functional specifications 

  • Testing the wireframes and UIs on customers to get early feedback 

  • Prioritisation of the user stories and gaining sign off of the specification 

  • Passing the design docs and requirements to developers 

  • Writing or where applicable reviewing and approving test scripts 

  • Testing the solutions  

  • Preparing release notes 

  • Training the Production Support team 

  • Carrying out demonstrations of the new feature or the product as required 

  • Triaging any bugs during UAT of the deliverable 

  • Gaining sign off from the customer for release to Production 

  • Carry out data analysis to review product usage and review customer feedback 

  • Review competitor products and new technology to keep abreast of software developments  

  • Build and test Adobe Workfront reports per the customer’s reporting requirements 

Qualifications

Skills/Experience 

  • Must have excellent analytical skills with a focus on finding solutions to business problems via technology 

  • Must have a thorough understanding of the business and its commercial, information and technical requirements 

  • Knowledge of designing software end-to-end, i.e. from requirements analysis to design to implementation and to roll-out, is essential 

  • Experience in managing software applications that solve business problems is essential 

  • Creative problem solving skills are essential 

  • Must be a good communicator with the ability to persuade and influence 

  • Experience in customer relationship management is highly desirable 

  • Ability to continuously prioritise and manage a considerable workload 

  • Previous experience in Software as a Service business is desirable 

  • Must have experience working with one or more of the leading industry enterprise PPM tools. Experience working with Adobe Workfront is desirable. 

  • Advanced Excel knowledge is desirable 

  • Strong experience with both waterfall and agile methodologies is a must 

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