Re:Sources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients.   

In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.

Position Summary:

As part of the DCE QA team, you will be responsible for documenting problems encountered (both the issue and impacts identified) within the tests at a sufficient level of detail for development teams to be able to quickly address and solve as well as be able to articulate in plain English any concerns identified with the ability for the solution to meet business needs to the Head of Product and the Lead Engineer. The QA Engineer must be familiar with Software Quality Assurance methodologies and be able to clearly communicate concepts to other team members where relevant.  It will be expected to spend a portion of their time working with the internal development team, and possibly UAT teams depending on the nature of the solution being tested.

You will be interacting with a team of highly experienced developers (front end, back end and full stack), technical architects, media specialist and QA Leads across various locations of the world (London, Chicago, India). A proactive working style with focus on delivering business benefits and the ability to balance competing priorities will be essential to success.

Primary Responsibilities

• Work with a worldwide team to test enterprise-level end-to-end solution.
• Establish QA procedures, maintain consistency and continuous improvement of ways of working.
• Improve DCE’s solutions overall testing plans and defining/implementing other QA practices and testing procedures where needed
• Review and suggest proposed acceptance criteria and test cases during early stages of process and provide details of trade-offs to decision makers collaboratively.
• Create and executes testing plans and user acceptance criteria providing clear technical &, where relevant, business information on any issues identified.
• Work with, and support internal teams, product management, UX, and technical resources on acceptance criteria, issue logging and tracking, and ongoing testing and release management.
• Actively participate in daily, weekly & sprint-related team meetings and brainstorming activities related to project issues, collaborate with development, architecture & product management in launching DCE platform.
• Analyze discrepancies in service or performance and make recommendations for product or service updates.
• Story priming in Jira to cover scenarios to align business requirements
• Test reports with initial triaging.
• Create Seed data and test data for different scenarios.
• Look into test automation to improve efficient around QA tasks overtime.

Key requirements

• At least 5 to 7 years of experience in a similar position
• Solid experience testing web applications.
• Experience with defining test strategy, write and execute test cases for feature testing, regression testing, sanity, smoke and end to end system testing.
• Proficient in debugging and troubleshooting including use of browser extensions and developer tools for data collection and issue reporting.
• Knowledge of browser DOM, JavaScript console logging & networking (HTTP request/responses, statuses & workflows etc.)
• Conceptual knowledge of web application security and related testing.
• Knowledge of URL testing, browser compatibility testing & API testing will be a plus.
• Experience with load testing and performance testing will be a plus.
• Experience with test automation tools (e.g., Selenium, Cucumber/Gherkin) will be a plus.
• Understanding the digital advertising ecosystem including Digital Content, DSP’s, Ad Servers and Tag Management would be a plus.
• High attention to detail and solid analytical skills is a must.
• Highly motivated and self-starter approach to job. Able to work independently as part of a globally distributed team, proactively requesting assistance, advice and input as needed
• To maximize working time with different teams around the world, this position requires a candidate willing to work European hours.
• Adaptable and change-resilient, working well in a dynamic fast-paced global environment, accepting new ideas and initiatives and making positive use of opportunities presented.
• Demonstrated capacity to plan, prioritize and organize time, project schedules and multiple project activities.
• A degree of creativity in developing and executing tests is required.
• Solid knowledge of IT Methodologies and Software Development Lifecycle for information systems development, testing principles, project methodologies and practice
• Mastering iterative agile development methodologies.