Saatchi & Saatchi Wellness is a creative agency operating in the health and wellness space. We work with people we believe in to make work the world can believe in, and we do this by combining the type of interrogative thinking you only find in a high science agency, with the type of brand magic you only find in a creative agency. It’s this unique point of difference that’s helped us achieve fame for both our clients and their brands in everything from aesthetics, supplements, and fertility, to endocrinology, dermatology, and oncology. And the cherry, if you’re looking for one, is that we’re part of Publicis Groupe. So working with us gets you access to all manner of interesting people with an almost limitless depth and breadth of skills and experience.

We are looking for someone who is curious, creative, discerning, and brave. Someone who is not content with the status quo and is always pushing boundaries to achieve more. You should be an effective communicator, have excellent stakeholder management skills, and the ability to build and maintain relationships across all levels of an organization. You should also have a strong commercial acumen and financial management skills, with experience in delivering change management programs and working within an agency environment. Ideally, you will have knowledge and experience in the healthcare and pharmaceutical market, as well as an understanding of PHCG offerings and tools.

The Role:

• As an Account Manager, you will be responsible for the day-to-day management of a portfolio of assigned accounts. Your role will focus on the accurate and timely delivery of creative work under the direction of more senior members of the account team, ensuring commercial success for both the client and agency.
• You will partner with a Project Manager to ensure successful delivery of projects within time, budget, and scope.
• You will be knowledgeable about the client's marketing strategy and identify opportunities to grow accounts through cross-sell and upselling.
• You will also lead client meetings to drive the client agenda and be accountable for client deliverables. In addition, you will contribute to tactical brand planning and the creative process aligned with the marketing strategy, and continuously execute client deliverables to a high standard.
• You will also be responsible for understanding the process and importance of accurate resource planning, working with the project team and client to agree on budget, scope, and timeline.
• You will have oversight of purchase orders, ITI, PO, invoice approvals, and SOWs reconciliation, as well as managing the finance reporting/trackers both for fee and out-of-pocket costs.
• You will ensure regular and timely timesheet submission and approval for billing.
• You will own the day-to-day relationship with the client, ensuring stakeholder management at all levels and anticipating challenges and risks and escalating in a timely manner and as appropriate.

You will be knowledgeable of and adhere to agency processes, understanding the importance of process efficiencies and contributing to continuous improvement initiatives. You will take mentoring and line management responsibility for Account Executives where appropriate and lead a virtual team of those responsible for client deliverables outside of the immediate function. You will understand GDPR and escalate potential issues, taking responsibility for project-specific processes, and ensure data policies are internally ratified within SOW/Contract. You will communicate internally/externally in a timely, clear, and concise manner, facilitate open and transparent communication, and have overall ownership of project update meetings.

If you are someone who is looking for a challenging role in a collaborative environment, then we want to hear from you. Please apply with your CV and a cover letter outlining your relevant experience and why you believe you would be a great fit for this role.

• You will have experience of delivering change management programs
• You will have relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels
• You will be an effective line manager
• You will have experience of the full project life cycle
• You will be a strong commercial acumen & financial / budget management
• You will have the ability to identify opportunities for growth
• You will have excellent knowledge of marketing principles & integrated communications
• You will have experience having already worked within an agency environment
• You will hold great communication and stakeholder management skills
• You will be able to identify continuous improvement opportunities through evidence backed decisions
• You will have the ability to build and maintain relationships across all levels of an organisation
• You will have stakeholder/senior stakeholder management
• You will be a strong communicator with impeccable standard of written, spoken and presentation English
• You will hold strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally

• Ideally you will have experience working with geographically disparate teams across global clients
• Ideally you will have knowledge (and experience) of the healthcare & pharmaceutical market

An inclusive workplace
 

The more diverse our team, the more imaginative, intelligent and inspirational our culture and our work will become. Here are some of the ways we help promote diversity at Publicis Health.
 

Recruitment
 

· Diversity & Inclusion management
 

· Mandatory unconscious bias training
 

· Career and school programmes to build industry access for people from mixed socio-economic backgrounds
 

Culture
 

· Support communities for women, LGBTQ+, BAME, Disabled employees and their allies
 

· A wellbeing programme which includes free HeadSpace membership.
 

Future
 

· CSR is central to our ethos and work moving forwards
 

Publicis Groupe has committed €45 million to diversity, inclusion and social injustice within the network As part of our dedication to create an inclusive and diverse workforce, Publicis Groupe UK is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.

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