We’re a values-based business built around a philosophy of DO | FEEL | THINK.

For our people, it encourages them to DO IT, to FEEL BELONGING and to THINK INDEPENDENTLY, creating a vibrant environment where our people can do the best work of their careers.

We use DO | FEEL | THINK to inspire our clients too. We want clients to show their values to the world through the acts they create digitally and in real life, helping to generate greater emotional connection with their products and brands, and creating audience relationships built on true Belief.

How do we do it? By connecting the modern key Belief drivers of PR, Sustainability, Employer Brand, and Digital Influence – all crucial to helping businesses win in our increasingly values-based world. It all adds up to a vision of creating a progressive and connected creative agency that helps clients find new ways to grow. 

At MSL, we want to help clients build people powered social communities and social content that people believe in.

Our Account Directors are essential to our award-winning work. You will have experience of helping brands attract, engage and retain relevant audiences on social platforms.

You’ll also have the ambition to play a pivotal role in driving the commercial success of one of the best agencies in the country by growing our social offering. And helping us do it right.

Key Skills & Responsibilities:

• Client ownership: Confident owning the client relationship and leading strategic conversations on how we can best deliver work
• A great presenter: Strong communications skills and able to captivate a room when presenting ideas or plans
• Taking ownership over projects: Hitting deadlines, organising the project team, managing the client and running budgets
• Lead account growth: Identify new opportunities with existing clients, lead new business and activate opportunities with senior support
• Financial rigour: Ensure clients are invoiced correctly, billability of account team members is tracked consistently, and budgets and expenditure closely tracked.
• Commercial acumen: Able to deliver a good margin, negotiate and formalise appropriate budgets.
• Develop the team: Line management and mentorship of junior team members, always ensuring their development is prioritised

Attributes & Qualities:

• Social Media Specialist: From influencers to social media strategies; you will be experienced in and passionate about social
• PR experience: Experience working within a busy PR team
• Core part of the team: Working together is key to our success; you’ll be great at bringing together teams to deliver great work
• Being culturally connected and aware of the world around you: Understanding trends, attending events and exhibitions.
• Be curious: You will actively work to develop in-depth knowledge about the media and communications landscape and MSL’s wider offer.
• Actively contribute to MSL culture and values: Live our values and take initiative to do.
• Problem solver: Ability to think on your feet, work in an agile manner and adapt to changing requests.
• Proactive: Be seen as a thought leader in the market and represent the agency at industry events such as webinars, conferences and awards

Diversity and inclusion is a core part of who we are at MSL. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.

We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process.  If you need assistance or adjustment due to a disability, please contact us.